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avh-4000nex will not start up

By kxed · May 24, 2014in NEX Series💬 28 posts👁️ 331,912 views
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Posted May 24, 2014 · 12:12 UTC#1

Radio worked great for two days now all i get is the splash screen then the please wait screen for a minute then it shuts off all connections are soldered and i have good power and ground

Posted May 24, 2014 · 12:48 UTC#2

Have you tried disconnecting power for a minute and then see what happens?

Posted May 24, 2014 · 13:56 UTC#3

Yes

Posted May 25, 2014 · 00:25 UTC#4

How about the reset button?

Posted May 25, 2014 · 21:37 UTC#5

I didn't see a reset button where is it

Posted May 25, 2014 · 22:10 UTC#6

I found the reset button and it still won't boot up

Posted May 26, 2014 · 07:27 UTC#7

The reset requires atooth pick or something very small the enguage the button. Also try taking out the fuse then then reset while it's on. 

Posted May 28, 2014 · 11:25 UTC#8

Finally got to talk to pioneer and they said it needs to be returned but since I bought it off Ebay there is no warranty I hope Ebay buyer protection will help me out on this

Posted May 28, 2014 · 11:49 UTC#9

I like eBay for certain things, but not big purchases like these

Posted May 28, 2014 · 17:58 UTC#10

if it was purchased new there shouldnt be a warranty issue

Posted May 29, 2014 · 02:47 UTC#11

if it was purchased new there shouldnt be a warranty issue

Pioneer will only honor the warranty if you buy from an authorized retailer. eBay is not one. There are only about 10 of them.

Posted May 29, 2014 · 05:37 UTC#12

Thats rediculous really? How can they sell new pioneer items if there not authorized. How about Amazon? How could there only be 10 dealers in the country?

Posted May 29, 2014 · 10:53 UTC#14

They nullify the warranty because authorized dealers have a minimum price point they want the unit sold at, they want they're authorized dealers to make money. It discourages some to buy units from unauthorized dealers. Your eBay guy either is an employee of one of those authorized dealers, purchased at dealer cost and resell It on eBay for a little more than he got it to make a couple bucks, or it's stolen. My thoughts

Posted May 29, 2014 · 17:38 UTC#15

They nullify the warranty because authorized dealers have a minimum price point they want the unit sold at, they want they're authorized dealers to make money. It discourages some to buy units from unauthorized dealers. Your eBay guy either is an employee of one of those authorized dealers, purchased at dealer cost and resell It on eBay for a little more than he got it to make a couple bucks, or it's stolen. My thoughts

It funny how you state your opinion like its a fact. The seller I got my 4knex from, with over 5k in sales, is not an employee or an individual the seller is premiercarstereo.

It does look like they are not an authorized dealer. If I knew about this policy from Pioneer I probably would have ordered one through Walmart a store I dont like.

 

REALLY PIONEER WHATS UP WITH THIS?

 

Get the most out of your investment - The manufacturer’s warranty and any rebates offered by Pioneer are not valid when you purchase from an unauthorized dealer.

Edited May 29, 2014 by Shackleton
Posted May 29, 2014 · 19:11 UTC#16

Sorry if you don't like my answer but it is fact that dealers become dealers to make money and are held to price points so that each are competitive, suggested manufacturer retail price is listed by each manufacturer but each store is suppose to not drop below a certain price point. This is for most electronics. I am a sub contractor so I get a discount on electronics and when I was an actual sony dealer many years ago with my store we had a minimum price we were allowed to drop to. Getting caught selling it cheaper than that would cause us to lose our dealer contract with Sony. I used to buy Denon high end equipment and sell it in eBay, I would buy say Denon 4306 for 1200. But retail was 1900.00, then sell it on eBay for 1500.00 until the actual dealer I bought it from called me and told me not to do it anymore. They tracked serial numbers it went back to them and was told if I didn't stop they would stop selling to me because they were getting shit for it from Denon.

 

You can find great deals out there, and save off manufacturer list, but in the end if u have a faulty unit and have no warranty, is it worth it in the end?

Edited May 29, 2014 by tekki
Posted May 29, 2014 · 19:38 UTC#17

You can find great deals out there, and save off manufacturer list, but in the end if u have a faulty unit and have no warranty, is it worth it in the end?

 

Sometimes yes, I got my brand new 8000 for nearly $500 off MSRP so to me it was worth it. Plus you can get a Squaretrade warranty on it.

Posted May 29, 2014 · 19:39 UTC#18

Colluding to fix prices is a violation of 15 USC Ch 1.

Posted May 29, 2014 · 21:26 UTC#19

I got my radio from /premiercarstereo on ebay they even state in the auction it comes with full mfg warranty I emailed them many times with no response I would stay away from them

Posted May 29, 2014 · 21:36 UTC#20

Colluding to fix prices is a violation of 15 USC Ch 1.

Companies do it all the time. For example Microsoft and Sony set the prices their gaming consoles can be sold for.

Posted May 30, 2014 · 01:17 UTC#21

I got my radio from /premiercarstereo on ebay they even state in the auction it comes with full mfg warranty I emailed them many times with no response I would stay away from them

Well it was a new item, never opened and its working fine and probably will until long after the one year warrarnty I guess I dont have FYI price was $540 shipped.

Edited May 30, 2014 by Shackleton
Posted May 30, 2014 · 03:36 UTC#22

Pioneer cannot evade the implied warranty of merchantability and fitness.  A DOA (or near-DOA) fails this test and if you had to sue them you'd win.  You won't.  They'll scream but they'll honor it once you use those magic words, because they know damn well you're right.

 

Now if it blows up 11 months into ownership you might be out of luck.

 

But out of the box?  No way.  And you can enforce that with your credit card company if you needed to.

 

The implied warranties of merchantability and fitness attach to anything sold at retail by anyone and can only be disclaimed by an individual contractual agreement prior to the transaction by the parties.  A contract of adhesion (e.g. "open this box, agree to these terms" sort of things) will not suffice and a manufacturer cannot void those warranties predicated upon the means of distribution because they're not offered voluntarily -- they're implied warranties that they are forced to honor as a consequence of offering the product for sale, as they form an inherent part of what is being sold.

 

That is, they're representing that this device will play music, that it will accept a reverse camera input and so forth -- as their published specifications claim.  Having made the representation that this is a stereo that goes in a car, runs on 12v and reads and plays media in the following formats they cannot escape if they sell you something that doesn't do that when sold.  That's flat-out consumer fraud and it matters not how you acquired it, provided that you did not steal it (that is, the transaction was voluntary, title actually passed to you and the product is genuine.  Pioneer is obviously not responsible for a counterfeit device that they did not manufacture nor can you claim a breach on something you have no lawful right to possess.)

Edited May 30, 2014 by tickerguy
Posted May 30, 2014 · 03:46 UTC#23

Pioneer cannot evade the implied warranty of merchantability and fitness.  A DOA (or near-DOA) fails this test and if you had to sue them you'd win.  You won't.  They'll scream but they'll honor it once you use those magic words, because they know damn well you're right.

 

Now if it blows up 11 months into ownership you might be out of luck.

 

But out of the box?  No way.  And you can enforce that with your credit card company if you needed to.

 

The implied warranties of merchantability and fitness attach to anything sold at retail by anyone and can only be disclaimed by an individual contractual agreement prior to the transaction by the parties.  A contract of adhesion (e.g. "open this box, agree to these terms" sort of things) will not suffice and a manufacturer cannot void those warranties predicated upon the means of distribution because they're not offered voluntarily -- they're implied warranties that they are forced to honor as a consequence of offering the product for sale, as they form an inherent part of what is being sold.

 

That is, they're representing that this device will play music, that it will accept a reverse camera input and so forth -- as their published specifications claim.  Having made the representation that this is a stereo that goes in a car, runs on 12v and reads and plays media in the following formats they cannot escape if they sell you something that doesn't do that when sold.  That's flat-out consumer fraud and it matters not how you acquired it, provided that you did not steal it (that is, the transaction was voluntary, title actually passed to you and the product is genuine.  Pioneer is obviously not responsible for a counterfeit device that they did not manufacture nor can you claim a breach on something you have no lawful right to possess.)

Well put! Although I would love to see a counterfeit AVIC-8000NEX

Posted Jun 02, 2014 · 12:27 UTC#24

That's why some of these stores offer warranty through them. The website I bought it from offered a 3 yr warranty. If anything happens I can return it to them. If I would've known this I've too would've gone with an a authorized dealer. It shouldn't what store I bought it from. It should still be covered. For example: if I buy a apple product at airport or non high brand retail store it's still covered. Smh.

Posted Jun 03, 2014 · 01:49 UTC#25

Radio worked great for two days now all i get is the splash screen then the please wait screen for a minute then it shuts off all connections are soldered and i have good power and ground

How about an update? Any word from Pioneer on a replacement or repair?

Edited Jun 03, 2014 by Shackleton
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