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AVICSYNC app for iOS (iPhone 6)...sucks

By BAFU · Dec 23, 2015in NEX Series💬 28 posts👁️ 9,061 views
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Posted Dec 23, 2015 · 19:47 UTC#1

Ok anyone else have this problem? After the update to 1.11 I d/l'ed the app and you can't even go beyond the Accept page as the No/Yes touch doesn't work. Even connecting it to the NEX and trying to add the phone that way doesn't work as the screen won't let you click on the Add Phone area.

 

Someone at Pioneer was either drunk or asleep when they tested this obviously....

 

Anyone else have these same issues? Grumble....

Posted Dec 23, 2015 · 20:05 UTC#2

Need to get it accepted/associated on the NEX first. Watch the video on how to do that via BT or Lightening cable. Then you will be able to down load content on the app via the shop menu. I've associated 2 iPhones (6 & 6s Plus) with no problems. Agree that the AVICSYNC features are less than desired, but at least your Nav is now actively connected to real time traffic data and can do online searches. Also you can find points of interest via the phone app, and then when connected pull that into the head unit. Beats having to finger punch that in on the head unit. I still find using CarPlay superior. Hopefully Pioneer will continue to refine the AVICSYNC.

Edited Dec 23, 2015 by huddy
Posted Dec 23, 2015 · 20:19 UTC#3

Need to get it accepted/associated on the NEX first. Watch the video on how to do that via BT or Lightening cable. Then you will be able to down load content on the app via the shop menu.

 

Yeah...couldn't get that to work either. It forces you back to your phone/app to accept some sort of waiver. Without the ability to do that, AVICSYNC doesn't work too well.

 

I'll try again and make sure the I/O settings on my NEX are correct. We'll see what happens. That part where it says Associate with your phone? When you go to the phone, the Yes option, when touched, does nothing.

 

Oh well I'll try again.

 

 

EDIT: yep same thing. Can't accept or associate with the actual phone screen at all. So...AVISYNC is a bust for me. Unless someone has a video of how it's supposed to be done. Because the ones on YouTube don't show you how to get the phone screen to work. 

Edited Dec 23, 2015 by BAFU
Posted Dec 23, 2015 · 20:28 UTC#4

Go to YouTube and search for "AVICSYNC" to find the how to videos.

Posted Dec 23, 2015 · 20:34 UTC#5

Go to YouTube and search for "AVICSYNC" to find the how to videos.

 

Did that, edited response

 

Here's what comes up on my iPhone screen. Notice the text cut off (in either orientation) as well as the Yes No options which cannot be selected no matter how many times you touch/push/curse at them.

 

 

post-64317-0-09147200-1450903681_thumb.png

Edited Dec 23, 2015 by BAFU
Posted Dec 23, 2015 · 20:43 UTC#6

I would uninstall and reinstall the app on your phone and try again following the video steps. Maybe it will work like mine did. Someone else suggested shutting off the CarPlay feature as well during the initial pairing.

Posted Dec 23, 2015 · 20:49 UTC#7

I would uninstall and reinstall the app on your phone and try again following the video steps. Maybe it will work like mine did. Someone else suggested shutting off the CarPlay feature as well during the initial pairing.

 

Uninstalled the app 2x now. Perhaps killing CarPlay might be a good idea. Will try later. Frustrating as hell though....

Posted Dec 23, 2015 · 20:55 UTC#8

Did that, edited response

 

Here's what comes up on my iPhone screen. Notice the text cut off (in either orientation) as well as the Yes No options which cannot be selected no matter how many times you touch/push/curse at them.

Yes I remember that query. I was able to accept "Yes". So not sure why that it's not working on your iPhone? Maybe restart the phone, reinstall the app, and try again. Weird and frustrating for sure. Killing CarPlay isn't going to help if you can't get the app to work first.
Edited Dec 23, 2015 by huddy
Posted Dec 24, 2015 · 12:37 UTC#9

I actually had trouble connecting mine, finally set,it up as I was going to use app mode and it associated finally, then set it back up as I use car play and it still works.

 

8000 and ip6+

Edited Dec 24, 2015 by tekki
Posted Dec 24, 2015 · 12:55 UTC#10

I had to turn off CarPlay to associate. Once associated, I turned CarPlay back on and AvicSync continued to work properly.

Posted Dec 24, 2015 · 17:19 UTC#11

I honestly don't see the point. Apple Maps is good enough where I live, and provides live traffic, and live rerouting, and is completely free. I wish Carplay would get google maps or Waze, but till then, I'm pretty happy with Apple carplay. 

Posted Dec 24, 2015 · 18:15 UTC#12

I honestly don't see the point. Apple Maps is good enough where I live, and provides live traffic, and live rerouting, and is completely free. I wish Carplay would get google maps or Waze, but till then, I'm pretty happy with Apple carplay. 

Totally agree if you use Carplay/Android Auto. AVICSYNC at least connects your head-unit to the internet/cloud now.  My wife is the primary driver of the car and never uses Carplay.  She uses the built in Pioneer Nav all the time, so the online search and real time traffic is a nice benefit.  Especially since she connects using BT all the time vs lightning cable.  So now the Nav has a bit of extra functionality while the services are FREE.  I seriously doubt I will pay for it when the FREE expires.   Better off investing in updated Maps vs what the connected services offer.

Edited Dec 24, 2015 by huddy
Posted Dec 24, 2015 · 19:19 UTC#13

Well I got it to associate but I still can't accept the screen I posted above. Hugely annoying. Oh well, trashing AVICSync and back to Apple Maps. 

 

Merry Christmas 1 and all

Posted Dec 25, 2015 · 02:33 UTC#14

Go to YouTube and search for "AVICSYNC" to find the how to videos.

 

Wow, very nice.

 

But AVICSYNC on iOS is clearly half baked.

 

Feature to use iOS contacts is greyed out.

 

What good is AVICSYNC if we can't use our iOS contacts?

Posted Dec 25, 2015 · 02:36 UTC#15

Uninstalled the app 2x now. Perhaps killing CarPlay might be a good idea. Will try later. Frustrating as hell though....

 

I'm going to go out on a limb and say, maybe Pioneer went cheap and hired cheap/incompetent developers?

 

How else can you explain the #1 core reason for needing AVICSYNC (tapping into iOS contacts) does not work?

 

Someone at Pioneer should be fired. And someone's manager.

Posted Dec 25, 2015 · 02:41 UTC#16

I honestly don't see the point. Apple Maps is good enough where I live, and provides live traffic, and live rerouting, and is completely free. I wish Carplay would get google maps or Waze, but till then, I'm pretty happy with Apple carplay. 

 

Apple Maps is awesome.

 

But its A-GPS that is the problem. Great for cities. Stinks on the open road.

 

Plus Apple Maps lacks some core features for navigating on the open road.

 

I love iOS and CarPlay, after all I help manage 10,000 Macs at a major multimedia company. :)

 

But, Apple Maps is pretty worthless outside of the city. Just my opinion.

 

Apple Maps is a LOT better if you pair it to a GPS unit such as:

 

http://gps.dualav.com/explore-by-product/xgps150a/

Posted Dec 25, 2015 · 02:56 UTC#17

Hmmm...no wonder. :(

 

avicsync-half-baked-crap.png

Posted Dec 25, 2015 · 02:56 UTC#18

I'm going to go out on a limb and say, maybe Pioneer went cheap and hired cheap/incompetent developers?

 

How else can you explain the #1 core reason for needing AVICSYNC (tapping into iOS contacts) does not work?

 

Someone at Pioneer should be fired. And someone's manager.

 

Agreed. 

Posted Dec 26, 2015 · 18:45 UTC#19

Took a closer look, hoping maybe the initial Contacts sync needs to happen over Bluetooth. No luck. Nada. Zilch.

 

Even a fresh new contact, isn't seen by AVICSYNC. Internet searches work, I guess that's useful, since Apple Maps sucks on the open road.

 

I can't believe Pioneer management is so out of touch with their internal development group.

 

A feature is promised, and it only gains traction when a bunch of people complain.

 

Then the traction amounts to shipping a half baked product that doesn't do what it is advertised to do.

 

I guess incompetence is indeed marketable, thanks for showing us that, Pioneer.

 

I hope whoever you hired for $5 an hour helped a manager/director get that bonus check.

Posted Dec 27, 2015 · 16:17 UTC#20

After 3 days of uselessness, I deleted the app and have tried at least 3 times to get past the Yes/No screen. No dice. What a POS design that is. Typical Pioneer it seems. 

Posted Jan 03, 2016 · 17:03 UTC#21

see below for getting past the accept screen on iphone

Edited Jan 03, 2016 by jamesey271975
Posted Jan 03, 2016 · 17:04 UTC#22

Ok anyone else have this problem? After the update to 1.11 I d/l'ed the app and you can't even go beyond the Accept page as the No/Yes touch doesn't work. Even connecting it to the NEX and trying to add the phone that way doesn't work as the screen won't let you click on the Add Phone area.

 

Someone at Pioneer was either drunk or asleep when they tested this obviously....

 

Anyone else have these same issues? Grumble....

to get past the ACCEPT screen on iphone you need to change your phones display setting from zoomed to standard

 

settings - display and brightness- view - (select standard)

 

you're welcome  :)

Posted Jan 05, 2016 · 08:17 UTC#23

 

to get past the ACCEPT screen on iphone you need to change your phones display setting from zoomed to standard

 

settings - display and brightness- view - (select standard)

 

you're welcome  :)

 

 

Unfortunately not much to gain by accepting. LOL

 

Can't get NEX to recognize my iOS contacts.

Posted Feb 08, 2017 · 21:13 UTC#24

I'd update my AVIC-8000nex to 1.11 and download avicsync on my Samsung Note 5 and connected to my 8000nex and it works. AVICsync will connect automatically when I plug in the USB cable, but have to manually exit the app when I unplug it. It works and everything, but I'm kind of upset due to the fact that I'd waited over a year to finally got AVICsync to work and come to find out, it wasn't free. You have to buy a yearly subscription. 1st for Connected services: North America - 1year for $15.99 and 2nd Live for HD Traffic: USA and Canada- 1 year for $24.99. I try clicking on it to make a purchase, the price is not as advertise as what on the app. They want $17.23 for 1 year of Connected service and $26.93 for Live HD Traffic. So the price is different from the app to app store.   

Posted Apr 03, 2017 · 20:15 UTC#25

Possible solution.  

 

Hi all, new guy here.  8200NEX, iPhone 6, iOS 10.  

 

I couldn't associate my phone with the nav.  Followed instructions in manuals and even followed phone instructions from tech on phone.  Then watched the video (

) and noticed a difference.  

In the manual/phone, they say to start the app on your phone, then plug into your running head unit.  However in the video they show plugging into the running head unit and THEN starting up the phone app.  

 

So to be careful I did the following:

 

1.  Deleted app on iphone.

2.  Hard reset iphone, download app, once installed reset phone again. (probably overkill)

3.  Turn off bluetooth on iphone.

4.  Turn off Apple Car Play on head unit.  (Settings, input settings, smart phone)

5.  Ensure USB selected for smartphone setup (Settings, input settings, smart phone)

6.  Start up head unit, 

7.  Factory reset through nav settings on head unit, set up navigation initial options as required.  

8.  CONNECT PHONE TO USB FIRST.

9.  Open app on iphone, do set up steps.

10.  Automatically got a red bar across nav screen saying phone detected and if I want to associate.  Said yes, 10 seconds later got the option on phone to associate and said yes.  Phone connected!

11.  Tested by turning off ignition, unplugging phone, then ignition on, phone app on first, then plug phone and connected automatically to nav, no problem.  

12.  Turned bluetooth back on iphone, still connects and nav still connects to phone via usb.

13.  Turned off headunit, disconnect USB, download local map on iphone.

 

 

Here's the bad news.  I turned on the head unit, plugged in the usb, turned on the app and connected.  Great.  Then the head unit started to automatically sync the newest map from my phone.  Great.  After 24 seconds, my app shut down and the head unit said my phone was unavailable.  I couldn't reconnect.  I had to shut down the head unit, then start up and connect the phone again.  Started syncing again and after about 20 seconds the same thing happened.  

Any ideas?  I'm on hold now waiting to ask tech.  Hope my beginning steps help and someone can help me with the syncing.

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