donmontalvo

Honestly I'm tired of being screwed over and hearing about people getting the shaft with our hard earned money to resort to things like this, but you gotta do what you gotta do. Make sure to pay with a visa

Can you post your comment in Stewie Griffin's voice?

Sorry. I couldn't resist.

I hear ya, and I'm behind you.

I agree, good thing I never bought in to the Beats thing.

Almost February 2015 and Beats for CarPlay is still vaporware.

Beats Music Support

Jan 22, 15:55

Hello Don,

Thank you for contacting Beats Music. Unfortunately, Beats Music is not available for CarPlay just yet. We are working on it though! I am unsure of the exact time frame for when it will be available, but expect it sometime soon. Thank you for your patience!

If you have any further questions, comments, or concerns, please do not hesitate to contact us again by email or at 1-800-442-4000 (press "1" for English and then "2" for Beats Music). You can also check our knowledge database at https://support.beatsmusic.com/hc/en-us where we have screenshots and step-by-step advice to help navigate through the app. 

Thank you for being a Beats Music listener,

 

Beats Music Listener Support

 

Not me, I would buy another swap boxes and return it lol

Interesting I guess that IS a good idea.

At Least your unit still works. When I tried to update my 5000Nex to the first car play update it bricked my unit ( no cause of mine ). Called them back when it happened and told me that its a software issue it is not covered under warranty and that it would cost me at least 85$ plus shipping to get it fixed.... its been 2 or 4 months since. Iv tried 20 thumb drives and sd cards. tried all the different updates and nothing. still a brick and i still have not sent it in for repair because paying that for something the update did to it is bs. I think that will be my last pioneer 2 din unit I buy. Hope you get things sorted out.

I would have paid the $85 and then fought Pioneer on the fee. A certified letter to Pioneer corporate with all the details. The time/stress spread over 2-4 months would not have been worth it to me personally. Just my 2 cents.

http://www.crvownersclub.com/forums/20-mobile-electronics/44857-i-mid-after-aftermarket-installation-8.html#post435786

See posts 72, 74 and 76.

This is not out that is that correct?  I can't find the app in the app store. 

Mac App Store = OS X

iTunes Store = iOS

...he sold one of his phones for an outrageous price...I understand perfectly well. I just don't have blinders on.

Expensive, most succesful...are you sure you don't have your blinders on?

Don, I used SoundFX in Lewes...[snip]...They deal with iDataLink products.

I can call them, thanks

I found it funny that before the new models were released, iDataLink had the AVIC-8100NEX, but not the 5/6/7/8000 available models listed when I punched in my 2014 Honda CR-V Base:

After I reported it, they fixed the list, and did not remove the AVIC-8100NEX from the list:

I guess its moot now. The PAC RP4-HD11 just arrived. Now I just need to find someone who can install it...and get it right the first time!

Any suggestions for an ace installer in the Delaware area? Willing to drive if it is to a person who studies the combo (car, head unit and connector).

Don

Probably not dramatic, but it does look like there were hardware changes. Here is the model comparison page:

http://www.pioneerelectronics.com/PUSA/Car/ch.NEX.Compare

Example, the AVIC-5100NEX has a whopping .1" bigger screen (6.2" vs 6.1"). Price seems to be the same. SD now vs microSD. Clear Resistive vs Resistive. Auto vs manual time alignment. Option remote vs no remote. Probably more, just a quick check...

I have also called them several times and didn't get anywhere.

I've had to write formal letters to corporations like Microsoft, Apple, etc., all of which outsource tier1 support. Its just how businesses save money. Tier1 usually follows a script, asks specific questions, provides specific answers, and when a threshold is reached, escalates the issue. In this case mail-in is the escalation. Tier1 reps are typically generalists; the bigger the company, the less you can expect from them.

In this case escalation is an inconvenience. I would try to ask for an escalation to tier2, or to a manager. If the tier1 tech doesn't feel threatened (they may be scared of being dinged), there might be a chance you'd get through to a more capable/competent person.

If you don't get farther, then you might mention you are preparing a formal letter to Pioneer USA with a paper trail of correspondence if you can't talk to a tier2 person or manager.

but seriously you have some mental issues or something.

@mab6689 I reported your post to the moderators. It was condescending and totally uncalled for.

This might pique your interest.

Nice find!

Yes.

I had the shop run USB port 2 into my glovebox, with 3' of slack ($20). It sits in there loose, never thought to mount it, but it can be if you like.

http://www.crutchfield.com/S-LOCHJ3qnxPJ/p_541USBCBL/PAC-USB-Extension-Cable.html

The screen display issue probably has nothing to do with the NEX. iOS is simply sending output to the monitor. Like having a dual monitor setup on your computer.

If the display is off, I'd lean towards backing up, wiping/syncing your iOS device (making sure all updates are applied), before going down the legal route.

Even if you go down the legal route, I'd hate to have to explain to the judge why you didn't exercise due diligence beforehand - assuming you didn't, apologies if you have.

For the 5000, wouldn't you use the RGB port with the adapter for USB/VGA?

Ahh, thanks, I wasn't aware that was a possibility. I guess the problem is I have my USB/Lightning cable connected in the center console of my 2014 Honda CR-V. To have that alternate wiring done would mean shuttling my iPhone 6 Mini between the center console and the glove box. I hoped AppRadio would work with Bluetooth (so I only have to disconnect the USB/Lightning cable), or through the USB/Lightning cable (not a possible given how CarPlay hijacks that port). I guess I'll keep holding out for CarPlay 1.1 or 2.0.

Pretty sure the press release said that the current NEX models would NOT be getting this update, unfortunately.

So the NEX models are sold as AppRadio compatible, but the 5000 doesn't have an HDMI port, doesn't make sense.

I opened a ticket for the same issue. Not sure if the touch screen on my AVIC-5000NEX was this bad before the 1.08 firmware because when I bought the unit I immediately updated it. Fingers crossed I get a useful/helpful response. Not expecting so, since off-shored support is typically a cost savings measure, not the best thing for customer experience.

Just curious, are you prompted by Siri? When I'm in an area with weak AT&T coverage, Siri doesn't always work.

That's way CarPlay will do just fine for me. Apple maps is being updated constantly and improving all the time. For free. These $129 map updates will soon be part of distant history.

+1

I reached out to Pioneer, they told me once the 45 day window is passed, the only option is to buy the updated map.

I explained the map is dated, from Q4 2013, the rep seemed surprised, but stuck to his/her guns.

No redemption codes possible, if we missed that 45 day window, no other options.

I guess I'll write to Pioneer corporate to complain about that tidbit not being made clear to customers, and no way to appease (no redemption code).

A little disappointed...

Don

 

 

NaviExtras is a seperate company that supplies maps to Pioneer

Pioneer would do well to fire this company.

Charging us $129 for "New Q4 2013" maps in Q1 2015 (tomorrow) is simply unacceptable.

I opened a couple support cases with Pioneer, they have been fairly responsive:

http://www.pioneerelectronics.com/PUSA/Car/ch.GPS-Navigation.Support

Why not open a case and ask them for the low down?

Wow, that's great news, thanks for sharing!

I hope the fix is a firmware update for the AVIC-5000NEX that fixes (1) album art - impossible to see, and (2) increase sensitivity of screen - I know it isn't capacitative but  can be tweaked.

I had planned on upgrading to an AVIC-8000NEX, but holding out until the price comes down. Even on eBay its about $1000.