Glenn_B

Update: I received a call from Pioneer Customer Support yesterday afternoon. The person I spoke to seemed skeptical about the problem - even though their records indicate this is not the first time I have sent the unit back for this issue. Keep in mind, I have not attempted any hacks or mods on the unit (none) that would lead to its malfunction. During the conversation I informed the customer service person that there are numerous reports, blog posts and forum entries of "black and white horizontal lines leading to a unit that no longer functions at all....". The customer service perso

As the title suggests, my x920BT unit has black and white horizontal bars across the screen. It would be bad enough (given the original cost of the unit and installation) if this was the first time. Nope, this the third. In fact, the last time this happened, I shipped the unit off to Pioneer Service and paid $250.00 (plus shipping) to have the unit serviced. Pioneer contacted me a nearly two months later to tell me they couldn't get the replacement parts needed and would need to send me a refurbished unit instead. I agreed - but they charged me just the same. This was in March of this