sigma20xx

I did the upgrade to my Z110BT. After that, I started getting a tuner restart error message. Does anyone know how to fix this? The unit is usable for the most part. It's just that the message obstructs the view of the information and if you hit ok, the message pops back up after about 4 seconds. This makes having the error pretty annoying. When I did the update, I did not nor have I ever had the MSN tuner connected. 

I'm assuming that no one has a fix for this tuner restart error. Since I'm at the end of my rope, I'm ready to experiment. I don't see the newer head units offering anything that I would want. So I'd rather brick this one trying to fix it than send it in for repairs or get a newer unit. So send the ideas my way so I can try them out.

I wouldn't have any faith in Pioneer help desk to diagnose this. They can't even handle simple things. Assuming you are still stuck with the tuner error, it could be a hardware or software problem. Not as simple as a boot sector error. I recommend sending the unit for repair. But a unit that old might not be worth the expense. I'd look at replacing it with newer unit with new technology/features. 

Meh, can't do that right now. Can we revisit the idea of reverting the head unit back to its original firmware? The way I see it, a simple software update shouldn't be causing a hardware problem. Maybe there was a break in power that screwed something up during the update. The head unit is after all in a 17 year old car with electrical problems. I just find it surprising that the error started after that update. I'd also like to know if there is a way to stop the unit from showing any error messages like getting rid of the nag screen and that objects appear closer message.

So I decided to reply to pioneer and this is what they said.

It is possible that there was an issue with operating system on the unit

prior to the update. Therefore when performing the update there was some

form of sector error which resulted in this issue.

Now if I was dealing with a computer, a boot sector error would be easy to fix but I have no idea how to manipulate the inside of this thing. So, does anyone have a clue on how to fix this or an experimental way I can fix this bad boot sector error.

in your script, replace reboot with RESET 1

kttii,

Will this correct the tuner restart error problem?

Well, I ran the script and the unit is once again operational for the most part. But I'm still getting the tuner restart error. Do you know if there's a way to remove the display of error messages somewhere in test mode? Because the unit is working fine, it's just that the error message blocks your view and prevents you from using the menus without hitting the ok button constantly. 

Cool thank, I'll try it out. Quick question though. How do I get out of testmode once I'm done making these changes? I'm wondering if the very first time I went into testmode if I did something wrong. It says press the navigate button or what I'm guessing is home on my unit to exit. This allowed me to get out of the file extension I was looking in back to the main testmode menu. So I just took my SD card out and turned my car of. Is there a reboot sequence I can use? I'm pretty sure I shouldn't have done that, but I figured everything would be fine since that's what I did after installing the short fuse hack and updating the maps.

No it hasn't. I knew better than to do that. Ok, so my SD card should look like this?

TESTMODE.KEY

PRG.FLG

Then I just copy this text document file from the sd card and paste it to the path I deleted it from correct?

No, the other files are still there. My daughter was playing on my phone so I couldn't take a picture at the time and I was just trying to show you the only file I deleted. Do I put anything inside this notepad file or do I just leave it blank and name the file prg.flg all caps?

Path: USER

..                                         .DAT

PRG                                    .FLG                                AR

This is roughly how the menu looked and the letters highlighted in red was the only thing I deleted. What software do I use to recreate this file?

Ok, that wasn't to painful. I deleted that file. After I rebooted, I got a message saying that no applicable program is available and the unit won't do anything after that. The only thing I can do is use the SD card to go back into testmode.

Yes I'm still getting the error. I sent a message to pioneer customer support to see if they had a fix for the problem. I looked through all the error messages in the service manual, but didn't see anything so i figured I'd throw them a curve ball. This is the message they sent me.

 

 

Thank for contacting Pioneer Electronics Inc

This error message is indicating that something is going wrong inside the radio an may require service for further repair and refurbishment. what i can suggest through email would be pulling power from the radio entirely to serve as a reset and to discharge the unit to see if there was something power related to the problem. If no difference is made after reset below is the link to creating a repair ticket: 

I haven't tried the testmode fix yet, but I'll let you know how I made out once I do. My unit is old as hell and I'm not sure if I want to send it to them for repair. Also I know nothing about car stereo installation so that means I'll have to try and find someone to take it out hopefully for free. I don't like the way he said "something is going wrong inside the radio and MAY require service". There should be no reason why he wouldn't be able to research and get back to me with a legitimate answer. As the subject matter expert, he should be able to tell me exactly what's wrong.

My bad, I just looked at the BT firmware and it is 3.32. It was originally 2.50. I wasn't given the option during the update to go to 3.10, I'm not having any BT issues as of now. Could you explain in detail on how to do this? BTW, I didn't answer your original question. Yes I did disconnect the gex-p920xm.

 testmode and deleting /USER/PRG.FLG If that file does not exist, then you should create an empty file on your PC and copy it to /USER. 

Alright, I'm going to attempt this. First, could you tell me if I installed the update correctly. I'm going to list what I did in order to see if I made some kind of mistake.

1. Installed Shortfuse

2. loaded  these files (UPDATE, FIRMWARE, and the file CARDINFO.CIF) on an SD card and let it install with the proper cardinfo.cif for my unit. 

3. Checked to see if firmware updated correctly according to the manual and my unit is showing that it's been upgraded to version 7.

4. Updated BT firmware from 2.5 to 3.20

Now, since my unit is essentially a Z140BH buy software standards, do I need to follow the Z110 service manual that was posted here on avic411 or do I need to find a Z140 service manual to try and get into testmode. Everything else was easy up until now with the hard work you guys put in, but i'm a little weary about going into testmode and messing around with the files. I think this might be over my head. I tried factory reset thinking that it would set the unit back to it's original version but it doesn't work that way. i read the manual and it said all this does is reset some settings and there are different types of "resets" that you can use but nothing to convert my unit back to Version 1. It's not bricked so that's good news.

I tried both of your suggestions but I'm having no luck. I also don't have the msn direct tuner installed. Would it be ok if I did a restore factory settings and do a reinstallation of the software?

Yes it is the first time I've done an update. I didn't install the system so I don't know if the msn traffic tuner was installed. I do have the XM tuner gex-p920xm installed and I didn't buy an accessory for msn direct so I shouldn't have it.

I've done the update and I'm getting a "system restart due to tuner error". How do I fix this?

I just updated my Z110BT and now I'm getting this error. Is there still no fix for this? It pretty much make the unit nearly unusable. 

So I can't update my z110 software to that of the z120? I thought that was possible a couple of years ago.

Many years ago, I wanted to update my avic z110 to a z120 when you all released the information. Well I never got around to it and I want to do it now. I do however see that the z140 exist. I also want to update my navigation to the 2017 maps and I need to know what I need to do? Can I update my z110 to a higher version than that of the z120 before I try to upgrade my nav maps? If so, to which version?

Thanks in advance.

I don't think I'm going fo upgrade to Z140 because nav isn't working just yet. I don't see anything about it here, but will I have trouble with the nav for the z120 upgrade?

Man I'm so far behind that it's not funny. I've just been using my Z110BT without any upgrades since I got it. I logged in to see if anything new was out and I saw that you could upgrade from the Z110 to the Z120. If I can go all the way to the Z140, then that's what I"ll do. I can only assume that the procedures to do this are the same as they are to upgrade from the Z110 to Z120? Could you direct me to the proper files and guide because I don't see any thread titles listed for the upgrade to Z140.

I've followed the instructions to upgrade to 1.001, but nothing happened. I checked my system info and the pic I've attached is what I'm seeing. Since nothing happened, does this mean I am ready to install update 2.0?

what kind of damage should I be looking for on the wire harness? please keep in mind that I am car audio ignorant lol.

You wouldn't happen to know the name of the harness would you? Also, it it possible that the connector on the head unit got fried?