Hey Snakeyes i couldn't find your post for a "soft reset" unless it was the one where someone recommended pressing the reset button. Yes pressing the reset button will refresh MSN Direct for a couple of powercycles, but that is not acceptable because i loose all of the EQ, Crossover, and other settings. I have already pressed the reset button on three occasions and the unit has come back "Connecting to MSN Direct" after a couple of stops. Is there another way to reset these units without loosing all of your settings?