I figured out my issue this morning. My connection to pin 7 wasn't making good contact. I rewired and sure enough, it worked. Looks like user error.
My experience with PAC has been pretty good. Every time I call, Eric answers in tech support. He is pretty helpful and gave some good suggestions.
Programming is finished and working as it should. Not all funtions work, knew this going into it, as the f90bt is not 100% compatible. There is delay with steering wheel buttons, again, I knew this before the install. I wish there was a product that worked like factory.
Case closed.