Thanks for your help. I have checked all of the wires and they are connected. Do you think this could be a software issue with the unit? I find it strange that we cant even search for a new destination for the gps. The unit is missing some of the wires and the shop that put the unit in replaced the green parking break wire with a blue and white wire. They moved the black and yellow wire down in the white plug and had the ground black/yellow and new parking break wire tied together. Do you know of anything i can look for to try to get this fixed?