Just recently I started to not be able to enter in a street address in the navigation menu (parking brake is engaged), but I can enter in or change city and state. Also if i try and use the voice commands it will ask for the city/state, but as soon as I enter in the state the screen jumps to the map and it does not prompt me for the street name or address (#). I tried a factory reset through the settings menu but that doesn't seem to help. Any sugestions? helppppp