Hmmmm I believe I have this same problem but why can we click on some icons? Like I can navigate and put in CDs but they don't get the titles read and I just sort of figured out how to play my iPhone 4 on it but I cant do any settings stuff or blue tooth the only settings I can do are av settings and I too can't watch movies I put in the actual DVD of grown ups and I could hear like a start up screen but no picture to do anything with it...I can only navigate with the voice recognition I can't do any typing or any other buttons it offers me.