RobbS

Good news, they allowed the exchange! Installed everything, as well as a grounding switch and began to install my new unit.

Yeah, unfortunately! The radio seems like it has huge potential, however this is a pretty big fallout. I may try to fabricate a dock if I do get another replacement cable. I guess we'll see in a few hours when BestBuy opens back up if I can still exchange my cable for the one spare they have sitting around from the first unit I had to return (for an unrelated issue).

Well, that's what I figured by eliminating that it was the devices. I was just bummed that something straight out of the box has that problem, that's why I asked

I purchased a brand new AppRadio (original) today from BestBuy. Upon connecting my iPhone, I noticed that the connection did not initiate until I reseated the cable several times. Even then, the phone did not stay connected. As soon as I sat the phone down or the cable shifted, the iPhone would disconnect. I would sometimes receive the message "iphone connection failed", other times nothing. I tried 3 iOS devices (to eliminate the phone being the possibility of the problem and to determine if the cable was) and received the same problem with each. Is this a common problem, or did I jus