Had this happen with a unit that I bought used and am embarrassed to admit that the issue the whole time was the parking break wasn't engaged. The only icons that could be viewed were the radio and AV settings, everything else was grayed out as you describe. Once I put on the parking brake I could link the Bluetooth with my IPhone (pw is 1111 to link btw), get into the other settings etc. Once your up, I would also check the sw versions and make sure you have the latest installed. Pioneer has both the firmware and Bluetooth SW updates for the F700bt on their support site. I followed the i