I also E-mailed Pioneer support regarding this problem. This was their response:
I'd say there is a problem with the unit because I was able to get the system I was using to work properly. At any rate, the model number you have listed is currently factory repair only. We have listed
below Pioneer's address.
Carefully package the product, prepay, insure, and address it to Pioneer Electronics. Be sure to include a copy of your purchase receipt if your unit is within warranty and a description of the problem
you are experiencing.
I also told them that numerous users were also exp