I am at work and don't have my camera. I'll have to get some pics this evening. Looking at the unit apart the screen/panel it is as if it is all the way in. So you can't see the back to plug in the new ribbon in. I didn't want to take it apart and break or lose the spring that has been mentioned. I assume there is a way to release the screen to slide out enough to hook up the ribbon. I tried to slide the screen as if it was coming out of the unit and it does not move.