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Does it do that no matter what source is being used? Is it constantly like that no matter what you do to it?

 

First thing I would do is to try resetting the unit. Power on the car, then hold the reset button on the top left of the face for a few seconds to reset it.

 

I can't think of anything external or setting related that would cause that... If it's a constant thing. Most likely something is broken or a loose connection internally. If so, you would probably have to send it in for service if it's still under warranty.

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