supermixer Posted January 16, 2009 Author Report Share Posted January 16, 2009 yes i read that on the net today. my unit should be back in the store today or monday. once i get i'm not sending it out anywhere. 2 weeks without it and nothing was done with it. CC customer service sucks and they were completely useless. the installer i used at best buy to install my camera was much better than cc. he even fixed mistakes that cc made when i had my unit installed originally back in 2006. Quote Link to post Share on other sites
supermixer Posted January 17, 2009 Author Report Share Posted January 17, 2009 well - thank god my z is on its way back to CC. once i get it, i'm having best buy put it back in. lol Quote Link to post Share on other sites
supermixer Posted January 17, 2009 Author Report Share Posted January 17, 2009 well - thank god my z is on its way back to CC. once i get it, i'm having best buy put it back in. lol Quote Link to post Share on other sites
skep Posted January 23, 2009 Report Share Posted January 23, 2009 their extended warranty is thru a 3rd party company so it will still be honored. Quote Link to post Share on other sites
supermixer Posted January 26, 2009 Author Report Share Posted January 26, 2009 well, my z1 finally came back from the CC warranty company. took it to best buy and them install it - works great. still cant play dvd's though. my last resort is that i have contacted the warranty company directly to see if they can do anything to replace what i have w/ a z3. its a long shot but its worth a try. Quote Link to post Share on other sites
supermixer Posted April 6, 2009 Author Report Share Posted April 6, 2009 It;s been a while but i wanted to give an update on this problem. I decided not even to deal with the 3rd party warranty company that is handling all of the CC warranties. I found a guy on eBay who will fix any problem with your Z unit - The company is called same day auto service and he's located in VA. For $100, i was able to get my dvd problem resolved. It turns out the lens was the problem and needed to be replaced. Just before sending the unit to him - whenever i hit the eject button to open/close the front panel - the front would not retract properly - so he was able to fix this as well. The guy who runs the place was great to communicate with - and the turn around time was 1-2 days. I shipped my unit to him on a monday, and had it sent back to me and in my hands on Friday of the same week. here's the auction http://cgi.ebay.com/ws/eBayISAPI.dll?Vi ... %26ps%3D54 I would highly recommend this for anyone having trouble with cd/ dvd playback or anything else. Quote Link to post Share on other sites
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