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Help with new N3, Nav wont work


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Yes, brand new - just took the discs out of the factory rappers yesterday. They are CNDV-60M (version 1.0) East/West. The N3 doesnt seem to recognize the discs. I was looking in the owners manual on pg 125 where it talks about installing the 'program'. Since this unit was not installed at a shop, I thought maybe I had missed a step???? The Nav Screen is Grey and says 'Please insert appropriate disc'.

Thanks again,

Shawn

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UPDATE - I just tried to play a regular DVD movie. After a minute or so of the unit displaying "reading format", no video displayed and I got another message that said "read error". Does ANYONE know or have any experience with this problem?? PLEASE HELP!!!

SHAWN

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