Clubrhythm Posted April 6, 2007 Report Share Posted April 6, 2007 Dear Pioneer Customer: Thank you for contacting us about the problem with your Pioneer unit. The model number you have listed is currently factory repair only. We have listed below Pioneer's address. Carefully package the product, prepay, insure, and address it to Pioneer Electronics. Be sure to include a copy of your purchase receipt if your unit is within warranty and a description of the problem you are experiencing. Pioneer Electronics Service, Inc. 1925 E. Dominguez Street Long Beach, CA 90801 Again, we thank you for contacting us about your Pioneer product, and we look forward to your continued business. If you have any questions, please reply via e-mail, or call (800) 421-1404, Monday through Friday, between the hours of 6:00 AM and 4:30 PM Pacific time. Gee....thanks. Quote Link to post Share on other sites
kerrys914 Posted April 6, 2007 Report Share Posted April 6, 2007 There is another Pioneer service office in OH. I sent mine in last week. They are looking at it now and I should know the cost/problem by Wed of next week. Maybe the OH office is less busy then the CA Cheers Quote Link to post Share on other sites
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