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AVH-Z9150BT not saving settings


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Hi guys, I apologize if this topic isn't in the correct location.  I'm using an Australian AVH-Z9150BT, its has been a great head unit and does everything I want and more.  Recently, it stopped saving its settings after turning off my car and now wont update it's firmware properly.  ANY advice would be greatly appreciated.  Thanks.

Where should I be looking to resolve this?

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