Smactop (Scott) I just joined to report I am in the exact same boat. I have the SD card removed and ready for next step. If anyone at all can guide or help us both.. I would be forever grateful.
I called twice this week to the support number and both times (different times of day and NOT at lunchtime) was given a recording that they are closed for lunch... Was told by a dealer it will cost ya over 200.00 to get fixed plus shipping ...and to check online for a kind soul that maybe able to help you reprogram the SD card.
2 years old, and a paperweight due to an sd card that we cou