Hello,

So today, I filled a complaint with the BBB against Pioneer USA for selling products that don't work for as advertised. I know this will do nothing for me in getting me my money or anything...but if enough people complain maybe the BBB will do something to stop pioneer from selling crap to people and taking advantage. I paid over $800 for my avic and the thing doesn't work.. Someone need to take a stay and fight the man.

Also, I filed a complaint with pioneer themselves on the website telling them about my problems and the problems many people have been having on this site...

So what you think? Was this the right move!

Did you try to get a replacement before filing? Usually a new unit will do the trick. Have alittle patience, new update is expected to be out soon.

My only complaints about this unit is its slow bootup time and the unstable ipod connection. Everything else seems decent to me.

No.....I'm getting it from sonicelectroni.com. But I felt someone should stand up too pioneer for sellling us crap.

you havent explained why or how you decided that you think theyre "scamming us" my f700 works like a champ

someone failed a claim about their poor customer service on this forum. Maybe you should do that?

you havent explained why or how you decided that you think theyre "scamming us" my f700 works like a champ

Have you read this forum??

you havent explained why or how you decided that you think theyre "scamming us" my f700 works like a champ

 

Have you read this forum??

Of course I have read this forum...but this forum has more threads about issues than solutions. Anyways, this forum shouldn't have to post on how to fix things that pioneer should have done right the first time around. To me that's pioneer not delievering on there product. The thing that really gets me is that I had a solid navi unit in my alpine W200 and that this my first and last pioneer product.

1. My screen freeze atleast once a day

2. VR mode in ipod takes 30mins or more to load. Then it doesn't work

3. There are no voice commands for iphone

4. The unit rejects the ipod once a day

5. Overall, the unit response slow as fu2k...You press a bottom and wait a day later for it register.

6. I'm sure I wrote more in my complaint....but I dont remember

Also, I mentioned there customer sucks because they haven't been able to help me in fixing anything, all they tell me is wait for an update . I'm of the belief if you spend money for something it should work. The avic's doesn't work and that really sucks because overall the visual quality of maps and everything else is great, but the performance of the units are terrible compared to the videos that are on the pioneer site...if my avic worked like the ones in the video and I would have called pioneer and gave props.

If your VR takes 30 minutes to load, you either have 200,000 songs on your ipod or you didn't do the firmware update. Mine has 7000 songs and only takes a few minutes

What version does your deck say if you go into the service info screen?

If your VR takes 30 minutes to load, you either have 200,000 songs on your ipod or you didn't do the firmware update. Mine has 7000 songs and only takes a few minutes

 

What version does your deck say if you go into the service info screen?

Well, The problems got so bad...I returned my 1st f90bt and I'm getting a new one....I hope that one has the newest software on it.

you havent explained why or how you decided that you think theyre "scamming us" my f700 works like a champ

 

Have you read this forum??

 

Of course I have read this forum...

I was talking to WidowMaker. He claims there are no problems...

I'm switching to Kenwood.

i love my avic f90bt. no problems at all so far. i have only had it 5 days but i have used it ALOT. every feature works just as stated by pioneer.

Ive had my F700BT for about a week or so. It is awesome. I use the iphone 3g with it, make calls, WATCH podcasts, play music, it has never disconnected. I even had the old firmware on it until last night. You must have had a defective unit... some have had random issues with the bluetooth or load times, but replacements usually did the trick.

I for one will not sign the class action, as i am pleased with the device. I came to this from a fully functional carputer and couldnt be happier.

Instead of the knee-jerk reaction, you should first troubleshoot the device and if it is not repairable, replace it. If it works for 98% of the people that use it, you should question the integrity of the unit. Every electronic device has duds, i replaced my iphone twice before i got one without problems, i go through motherboards and other devices like nothing. Eventually, you'll get one that works as advertised. Thats why there are warrantys.

Good Luck!

I use the iphone 3g with it,

So when you transfer your phonebook over, does it not give each contact a new entry like this

Joe Smith Joe Smith Joe Smith

Instead of Joe Smith

Home

Mobile

Work

Does your voice recognition work for dialing? Can you say

Dial Joe Smith

If you can, then please tell us how that works for you.

I have absolutely no problem using my iPhone 3G with my F900. Once you have transferred all of your contacts to the unit, you will have multiple contacts for a single contact name and they will seem indifferent when they are actually three different numbers as listed in your iPhones contact list.

The best way to voice dial a contact is to say:

"Call John Smith Mobile" or "Call John Smith Work"

The system will confirm the name and location and begin to dial. This works every time.

Incoming calls are different, however, since the unit does not recognize incoming contacts and will list the number instead of the name (unless you manually edit the units contact list). Quite annoying.

Well...I just go off the phone with pioneer and they told me there is no update coming or they have not been told of anything. When I asked about the iphone they told me it was the iphone fault and not the units for fault.

but this weekend I played with a f900bt at best buy and it has restored my faith in pionee...I'm thinking of just getting another f90bt....I hope it works with ipod and iphone.

I have absolutely no problem using my iPhone 3G with my F900... The best way to voice dial a contact is to say:

 

"Call John Smith Mobile" or "Call John Smith Work"

 

The system will confirm the name and location and begin to dial. This works every time.

I believe you, but for me and many others, voice recognition never, ever works on dialing out. I have to speak the numbers. Ipod VR works great. Bluetooth connects fine and transfers contacts. So lets try to figure out what's different.

I have a US F700(new firmware) with Sirius and HD radio module.

I have the hardwired bypass(move pin and ground)

I have iPhone 3G running 2.1

My contacts are organized First Name, Last name

I can't think of anything else relevant. Anyone else?

You need to make sure there are no symbols in any of your contact names. Our pioneer rep told us sometimes people put in a "&" or "/" symbol, and it seems to screw up the voice rec. He had the same problem, and then removed the symbols, and everything worked great after.

Alright, so let's use deduction to see if we can figure out why you can't dial by contact name.

- Your bluetooth connection is fine, since you are able to make calls by dialing by contact number.

- Your mic works fine and the placement is good since the unit can hear you speak each number without a problem.

- You have said that all of your contacts transferred successfully to the unit, as each single contact in your phone is represented by multiple contact icons on the unit.

Since I am using the same iPhone software (2.1) and the same hardware, I know that it is indeed successful to dial by contact name. There is only one idea that may help your problem. On your iPhone, check each contact to ensure that when a single contact has multiple contact numbers, they do not share the same location.

Example:

You have a contact on your phone named Sharon Smith; there is a home, work and mobile number listed under her name in the iPhone. Make sure that next to each number in her contact information screen on the iPhone, the locations differ and they do not all say home or work or whatever. If even two contact locations match, the unit will get confused and will not know how to differentiate between the two numbers, thus requiring you to dial the contact by number instead.

Let me know if this is the case. I am trying to think if there could be any other issues, besides trying a full reset of the unit and re-transferring the contacts from the phone.

For the best method of pairing the iPhone to the F-series unit, check out the link below and look four posts from the bottom of that page.

http://www.avic411.com/forum/viewtopic.php?t=16455

You need to make sure there are no symbols in any of your contact names. Our pioneer rep told us sometimes people put in a "&" or "/" symbol, and it seems to screw up the voice rec. He had the same problem, and then removed the symbols, and everything worked great after.

Could be because I have all contacts entered with + codes so I can dial anyone no matter where in the world I am. +1 for US +41 for Switzerland, etc.

Try storing the numbers somewhere else and leave only names without characters, and numbers in 10 digit format in your phone. Delete your phone from the avic, then re-pair and resend the phone book with VR turned on. If it works now, you know the international numbers and/or names with characters are the problem

I have absolutely no problem using my iPhone 3G with my F900... The best way to voice dial a contact is to say:

 

"Call John Smith Mobile" or "Call John Smith Work"

 

The system will confirm the name and location and begin to dial. This works every time.

 

I believe you, but for me and many others, voice recognition never, ever works on dialing out. I have to speak the numbers. Ipod VR works great. Bluetooth connects fine and transfers contacts. So lets try to figure out what's different.

 

I have a US F700(new firmware) with Sirius and HD radio module.

I have the hardwired bypass(move pin and ground)

I have iPhone 3G running 2.1

My contacts are organized First Name, Last name

 

I can't think of anything else relevant. Anyone else?

My situation is exactly the opposite. My iphone voice call works great but my ipod voice control works almost never.

I didnt read this entire thread but...

I do think that most if not all of the problems with iphone ipod etc are most likely caused by Apple. I for one wouldn't want to complain "too much" about its functionality. Doing so might cause pioneer to abandon its attempts to incorporate the iphone ipod etc in its programming at all.

It's like when MS and Intel teamed up to screw over AMD. Corp's do this crap all the time.

A better way to look at it might be instead of being mad at Pioneer maybe people should be calling Apple and asking them why their expensive iphone doesnt work correctly when you plug it into your Navi. They'll tell you it's Pioneer's fault and they won't care but thats who Id be complaining to.

Apple doesnt care because you're going to buy the iphone reguardless if it works with your Navi or not.

The iphone ipod etc should have a simple plug and an easy interface that allows other companies to easily incorporate it into their programming. Instead Apple does all it can to make it harder and harder for other companies to get the thing to work.

Go file a suit against Apple not Pioneer!

I have absolutely no problem using my iPhone 3G with my F900. Once you have transferred all of your contacts to the unit, you will have multiple contacts for a single contact name and they will seem indifferent when they are actually three different numbers as listed in your iPhones contact list.

 

The best way to voice dial a contact is to say:

 

"Call John Smith Mobile" or "Call John Smith Work"

 

The system will confirm the name and location and begin to dial. This works every time.

 

Incoming calls are different, however, since the unit does not recognize incoming contacts and will list the number instead of the name (unless you manually edit the units contact list). Quite annoying.

not only this, but you can use SQL lite and modify the phonebook database to your liking....

http://avic411.com/forum/viewtopic.php?t=18248

Here is a link to a post that I started earlier today about manually editing your contacts using SQLite.

http://avic411.com/forum/viewtopic.php?t=18614

I have an HTC Touch (Sprint) and it wouldn't import my contacts so I did it all manually. Yeah, it took me a good 20 minutes to figure out SQLite and input all 63 of my contacts. I just changed it like:

"John Doe (H)" for home

"John Doe (W)" for work

"John Doe (M)" for mobile

my voice dial works great, contacts are nice and neat.