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f900bt rebooting continiously

By bosshogg21 · Oct 10, 2008in Problems/Troubleshooting💬 57 posts👁️ 13,802 views
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Posted Oct 10, 2008 · 00:04 UTC#1

i just got my f900 installed by best buy 2 days ago and it was working perfectly. i also did the bypass myself before having them install. all of sudden after 2 days the unit started rebooting and would never fully load. it just kept doing it over and over. sometimes when i would reset or turn the car on and off it would finally load and start playing music again but only when i was in a stationary position. as soon as i got going 15, or 20 or higher it would reboot.

 

i took it back it best buy and they think it might be a faulty unit. i read something on here about a gyro sensor going bad might be the cause of this. my unit was brand new and an updated unit with the blue circle on the box. any ideas or does anyone know what causes this? i'm a bit distraught because of spending a little over $1000 on this and it doesn't even work after 2 days.

Posted Oct 10, 2008 · 01:01 UTC#2

Where did you buy the unit?? Was it an authorized dealer? If not, does the place you bought it from have coverage? If not I'd still give them hell for selling you a broken unit, and hope for the best :?

Posted Oct 10, 2008 · 02:03 UTC#3

he mentioned he bought it from best buy.

 

did you do any software hacks? that would cause it to reboot continuously like that.

 

if not, then just have them swap it out. im a best buy installer and they'll do it no problem.

Posted Oct 10, 2008 · 02:23 UTC#4
he mentioned he bought it from best buy.

 

did you do any software hacks? that would cause it to reboot continuously like that.

 

if not, then just have them swap it out. im a best buy installer and they'll do it no problem.

 

Please bold where he said he bought it from there, not where he got it installed...

 

How can he do a software bypass if the unit was bypassed before it was installed?

 

Unless he can prove an incorrect installation is the problem, I doubt BB would cover it if he didn't buy it from there. If he did buy it from there, then your word has more grounds over mine since you work there.

Posted Oct 10, 2008 · 03:36 UTC#5

i just assumed that he bought it there. last week bb offered free install on the f series.

i just thought the possibility of the radio being powered up before it was installed was there. i used a wii power supply to power up my d2 lol

Posted Oct 10, 2008 · 07:02 UTC#6
he mentioned he bought it from best buy.

 

did you do any software hacks? that would cause it to reboot continuously like that.

 

if not, then just have them swap it out. im a best buy installer and they'll do it no problem.

 

well to be honest i bought it from an authorized dealer on ebay and haven't contacted them as of yet because this just happened tonight. it is an electronics store and the dude has sold thousands of items and his rating is 99.3% so i took my chances. it was brand new, everything still factory sealed.

 

I have not done any software hacks, just the pin and mute wire bypass. best buy just installed it and they seemed to know a lot about the f900 and said the bypass i did was correct. like i said, it worked great for 2 days and then today constantly started rebooting when i start moving and continues while i'm moving. only will fully boot if i'm not moving. someone said something about if the gyro sensor is bad it could cause it to reboot after about 10 miles an hour. i was just hoping that maybe someone might know something else. i'd hate to think that it is brand new and faulty.

 

now here is a question for the best buy guy. is there any chance they can swap it out with one of theirs for some cash on the side or would best buy know. i know its kinda sketchy but after spending 1000 bucks i really don't want to have to mail this thing all over the place. also i have heard you guys get crazy discounts on stuff there, something like 50% off. has anyone ever offered you money for stuff like this or would it be out of line.

Posted Oct 10, 2008 · 12:41 UTC#7
i just assumed that he bought it there. last week bb offered free install on the f series.

i just thought the possibility of the radio being powered up before it was installed was there. i used a wii power supply to power up my d2 lol

 

:lol::lol::lol::lol::lol::lol::lol::lol: That's awesome.

 

Bosshogg, if they were an authorized Pioneer dealer Pioneer will cover it, or they should at least have some kind of warranty.

Posted Oct 10, 2008 · 16:04 UTC#8

ohh i see....well technically all best buy will do is remove the product for you so you can send it back. yeah we get pretty decent discounts on product and it varies depending on the cost of the unit. some stuff is 50% off and some stuff we dont get anything off for a discount.

 

i doubt they would swap it out for you since it wasnt bought there...unless you know someone there thats kinda shady, because they could get fired for it. but who knows.....they could also get into big trouble for allowing the unit to leave bypassed as well. so maybe you might luck out.

Posted Oct 14, 2008 · 03:02 UTC#9

Well, my f90bt is doing the same thing. Started after a few days of good "normal" use.

 

Today it rebooted while listening to an SD card MP3 and using the nav at the same time. Then continuously afterward while driving. I stopped, parked, restarted the car and it all came back on fine. Then when I pulled away and got over about 15mph it rebooted again.

 

So I came home and checked the board here. Sure enough, I can get repeatedly the same results as described in this post. I checked the wiring and it is fine. Sometimes the unit will not boot up properly at all. Have to shut the car off and restart it. Then it comes back but when you drive away it reboots again..

 

This is otherwise a great unit. I was enjoying it up to today.

 

Please let us know what the resolution to your problem is. I've contacted the people I bought from to ask to exchange mine.

Posted Dec 22, 2008 · 01:56 UTC#10

Mine started doing this yesterday. Anyone find a solution besides sending it to Pioneer?

Posted Dec 22, 2008 · 02:16 UTC#11

nope, tried it all.. technical said send it in

Posted Dec 22, 2008 · 02:26 UTC#12
nope, tried it all.. technical said send it in

 

Any idea on turnaround for something like that?

Posted Dec 22, 2008 · 22:28 UTC#13

Hey guys,

 

Per someone elses recommendation I booted into test mode and deleted my user info...it fixed the problem so far...

 

If your unit reboots continously, or

reboots every few minutes, or

you can't access the navi settings menu,

 

here is an easy solution:

 

Boot into test mode

 

Navigate to the 'My Flash Disk/USER/UserData/iGo/save' folder

 

Delete all files in the 'save' folder (there will prob be 4 files and 1 folder)

 

Navigate to the 'My Flash Disk/USER/UserData/SETUP' folder

 

Delete all files in the 'SETUP' folder (there will prob be 5 files)

 

Exit test mode and reboot normally

 

Problem solved! Smile

 

 

(you will need to re-enter your settings)

 

Please post here and let me know if this solves your problem,

- I'm 99.99999% sure this will do the trick.

 

happy holidays!

infochia

Posted Dec 23, 2008 · 04:38 UTC#14

hey man does anybody know where i can download the whole flashdisck for the f90bt cuz mine is being retarded its doing the whole reboot thing and ive tried everything but nothing has worked ... :/

Posted Dec 25, 2008 · 01:04 UTC#15

The unit is not the problem. As an installer i have encountered this problem a couple of times. You mentioned that it will only reboots when you start driving but if you're stationary it works just fine. I seen that and I went nuts trying to troubleshoot the first unit. the problem lying within the software bypass, if it is no done right this syptom with appear. Reflash your unit, and redo the bypass again, step by step. I personally have not done the bypass but, my buddy did it and he had that same problem. Thanks to him I was able to figuere out the problem.

Posted Dec 25, 2008 · 22:58 UTC#16

well i followed everyones tutorials on how to fix the rebooting for my f90bt and still nothing. i tried reupdating it. nothing. i tried the erasing user data too and still nothing ive also reupdated like who knows how many times. i dont understand what im doing wrong and also the menu sounds have dissapeared when im somewhere other than in my gps thing. kinda weird..... anyone have any other suggestions

Posted Dec 26, 2008 · 00:30 UTC#17
well i followed everyones tutorials on how to fix the rebooting for my f90bt and still nothing. i tried reupdating it. nothing. i tried the erasing user data too and still nothing ive also reupdated like who knows how many times. i dont understand what im doing wrong and also the menu sounds have dissapeared when im somewhere other than in my gps thing. kinda weird..... anyone have any other suggestions

 

didnt see where you may or may not have confirmed:

 

did you mod the software in any way?

have you considered sending it to pioneer for them to fix?

Posted Dec 26, 2008 · 04:38 UTC#18

awesome. this happened to me too during my 3 hr drive home for christmas yesterday. my symptoms seem different (at least from what i am understanding).

mine doesn't do a TOTAL reboot, meaning, it will appear to start normally with my startup screen, then i will see the "system startup in progress" (which i don't remember coming up after i updated to 2.0 a few months ago, can anyone confirm?) on the main screen (the one with destination, contacts, and AV source). then, while the audio is still playing, it will flash the startup screen again, then after about 20 seconds shows the main menu again, then repeats. the reason why i don't think its totally rebooting is because my audio is still heard when the startup image comes back on again. this happens at ANY speed, even stationary. also, i have an f700bt, so no gyro is involved.

i believe what i did when this started happening is that i tried to adjust the volume with my external wired remote before it was fully up and also used the backup camera (i was going in reverse) (though it could be coincidental).

 

i was getting so annoyed that on my way home i just put the flash disk back in so it would boot into safe mode so the screens wouldn't flash every 20 seconds. it does not partially reboot while in safe mode. i do have the software bypass done and have noticed something that may be strange or wrong. i am able to input destinations in at any speed because of the bypass but when i try to watch video i get the warning about watching videos on the unit (not the improper parking break hookup message). no video is displayed then. i would think the bypass is working ok because i would expect the 'improper parking brake' message to appear if it wasn't but haven't used video enough to know if this is normal. one thing that could maybe not be good (but i doubt it) is that i soldered my parking brake and avic ground together which both are soldered to the wire tip (not sure what the exact term is) which has a hole which is used to put a screw in into the truck chassis. i haven't tried much troubleshooting yet but have read suggestions and will try them, though this seems like a different issue since it doesn't completely reboot and because it is independent of speed.

 

i did let do its partial reboot cycle for a while and it did come up without the 'system startup in progress' message after about three minutes. it seems like when i try to hit 'destination' again it does COMPLETELY reboot. hitting av source though doesn't completely reboot it though. it will just wait the remainder of the 20 seconds and then do the partial reboot.

Posted Dec 26, 2008 · 05:58 UTC#19
he mentioned he bought it from best buy.

 

did you do any software hacks? that would cause it to reboot continuously like that.

 

if not, then just have them swap it out. im a best buy installer and they'll do it no problem.

 

well to be honest i bought it from an authorized dealer on ebay and haven't contacted them as of yet because this just happened tonight. it is an electronics store and the dude has sold thousands of items and his rating is 99.3% so i took my chances. it was brand new, everything still factory sealed.

 

I have not done any software hacks, just the pin and mute wire bypass. best buy just installed it and they seemed to know a lot about the f900 and said the bypass i did was correct. like i said, it worked great for 2 days and then today constantly started rebooting when i start moving and continues while i'm moving. only will fully boot if i'm not moving. someone said something about if the gyro sensor is bad it could cause it to reboot after about 10 miles an hour. i was just hoping that maybe someone might know something else. i'd hate to think that it is brand new and faulty.

 

now here is a question for the best buy guy. is there any chance they can swap it out with one of theirs for some cash on the side or would best buy know. i know its kinda sketchy but after spending 1000 bucks i really don't want to have to mail this thing all over the place. also i have heard you guys get crazy discounts on stuff there, something like 50% off. has anyone ever offered you money for stuff like this or would it be out of line.

 

There's no such thing as an authorized Pioneer dealer on ebay. Here's the wording from Pioneers site about Pioneer products sold on ebay.

 

Pioneer does NOT authorize any of its dealers to sell new products on eBay. Pioneer's agreements with its dealers prohibit sales on eBay. Accordingly, Pioneer does not offer its limited manufacturer's warranty or rebates for products purchased from any dealers on eBay.

Posted Dec 26, 2008 · 16:00 UTC#20

Mine started doing this yesterday again, I erased my user data, fixed it temporarily but then started doing it last night. I tried finding the cause based on only having ipod connected, not having ipod conected, only having bluetooth connected, not having bluetooth connected, nothing connected, and it reboots no matter what I try.

 

It is really annoying.

 

Thus, I still dont know what is causing this damned reboot or how to fix it.

 

What is the turnaround time on sending it back to pioneer?

Posted Dec 27, 2008 · 19:27 UTC#21

I updated my software to v2.0 the day before leaving for the Christmas visit with family. Mind you, my Avic worked fine for 4 months prior to doing the v2.0 firmware upgrade. 1 hour into the trip, listening to my sd card, I click the Map button and it's a stationary point that I don't recognize. Then it starts rebooting and did that for the 2 remaining hours of the drive. On the way back today, it rebooted for 3 hours.

 

Any way to go back to the previous version of the firmware? I'll take the start-up delay over this crap any day. I have also concluded that a lack of 'power' button sucks. Wish I could just turn it off. I could see someone getting into an accident trying to reset the rebooting system. It was a totally annoying distraction while driving. I can't believe I paid $1200 for this piece of crap stereo.

Posted Dec 27, 2008 · 20:34 UTC#22

you should probably do something to keep it from rebooting...take out your car fuse or put it into "test" mode are easy ways to temporily do this.

Posted Dec 28, 2008 · 03:42 UTC#23

Pioneer time bomb. My unit failed yesterday too. The unit will boot, play music for 2-3 minutes, and reboot again. I'm never able to make it into the Nav portion because by the time the "starting up" message goes away the unit resets. When I peeked into the file system it seems like a lot of files were missing from the APL2 folder.

 

I've tried reloading the software to no avail. The missing files in the APL2 folder apparently do not reside in the update.

 

BTW - I've never modded any of the software on the unit.

Posted Dec 31, 2008 · 20:48 UTC#24

I didn't mod anything either. All worked fine before I applied the v2.0 firmware update. Should I try to reflash it? Are there good instructions on how to do it? I can't find them here.

Posted Jan 07, 2009 · 16:07 UTC#25
Bought an f900bt from a reputable seller on Ebay. Had unit professionally installed. They did the hardware bypass for me. Unit worked great for about a week until I put the new 2.0 firmware on it. Now it reboots constantly when going over 10mph.

 

Sent unit back to ebay seller. He sent me another one. New unit is doing the same thing. New unit has the 2.0 firmware also. Conclusion, the 2.0 firmware started the rebooting issue.

 

The ebay seller I bought it from installs them also and says it has to do with the hardwire bypass and the 2.0 firmware.

 

Possible solutions to problem:

1. Reinstall update (I will try this today and report back)

2. Have installer undo hardware bypass (do software bypass instead if it fixes the reboot issue)

3. Jump off a cliff

4. Pray 1 or 2 fixes the problem

 

Does anyone have a similar scenario to mine?

 

*Update*

I thought the reinstall of the update worked but no go. It started rebooting this morning on my way to work. Stopped at Tim Hortons for coffee and disconnected the gps antenna and mic. It ran fine all the way to work. Peculiar. Still working on it. I think I will just go to solution no. 2.

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