I thought that if you disconnected your GPS antenna and got the rebooting to stop, that was a sign of a defective gyroscope. I think there are people here with the 2.0 upgrade and parking brake bypass who have functional units. I mention this because I undid my bypass and it still reboots. I need to send the unit to Pioneer to get it fixed. In between the constant rebooting, once in a while it would boot up normally and when it did and I pressed the map button, it was on a stationary point I didn't recognize. It did this even after I undid the bypass.

If you bought yours from an authorized dealer then good for you. They will fix it no problem if its the unit. I on the other hand tried to save some money and bought off ebay.

Is your unit an f900? My installer only sells the f90 and f700. He says they installs f90's all the time with the parking brake bypass and 2.0 software with no problems. I'm wondering if the problem is more apparent with the 900's.

I have a 900bt, no brake bypass or mods and continual reboots.

Well another one to the list, perhaps the more people we can get on here complaining about the unit the better customer service we will get as currently i am getting none, they want to repair the unit, but after 5 months of use and £800 i want a replacement immediately!

I don't think this is unfair but i've been to halfords who sold me the unit, my credit card company and PIONEER and they were all extreamly unhelpful about this issue!

The unit was not modded in anyway, shape or form! installed the 2.0 update from their website onto my SD card and the unit was fine for an hour and now constantly reboots every 2 minutes! The unit was working fine before the update. A conversation with Pioneer results in no help apart from a repair, i explained they didn't test their software fully on all units before releasing the update and they claim they do or they wouldn't be able to release it....Apparently they haven't ever heard of any other issue's like this and its a one off YEAH RIGHT. I give them the link to this post and they haven't got back to me with a fix i will be calling them tomorrow to talk to their head of department as the service im recieving from them is absolutely RUBBISH!!!!

Anyone else have any dealings with how to get money back or a replacement unit as my rights don't seem to warrent this after 5 months of using the product. In my eyes the product was released of an unsatisfactory state in the first place due to the boot up time and the amount of software issues, unfortunately i cannot see any of the fixes because mine doesn't even work now! Thanks Pioneer.

WE NEED TO DO SOMETHING ABOUT THIS ASAP PIONEER ARE BREAKING SOME SORT OF RULES HERE WE JUST NEED TO FIND A LOOPHOLE!!!!!

Steve

i am having this issue as well. straight out of the box. bought from seller on ebay.

upon further troubleshooting i attempted to reset the device via the reset button on the front. now it will not power on at all. wtf?

I got my HU back from Pioneer. Their fix is a software reload. The same fix they used the last time it went into the reboot loop. I have a feeling this will not be the last time it gets stuck in a infinite reboot loop.

Looks like I had some bad connections. Put my whole dash back together came inside and further aggravated I hooked it up to a PSU and proceeded to test. Crappy butt connectors. Going back to soldering these bad boys. Working perfect, with bypass.

Hi pyrofallout,

i've been on alot of forums and also read through the terms and conditions of the unit and that wasn't fun believe me.

From what i gather pioneer won't cover any units sold on ebay because it is against their terms and conditions, only those units that have been purchased from a retailer with a store receipt will be covered under their warrenty!

So looks like you may have trouble unless you can get a proper invoice or receipt for your purchase. I spoke to pioneer UK 2 days ago and this was my third call to them, on the other two occasions i spoke to two extreamly unhelpful customer service representatives!!! My third call i spoke to a guy called dan who was extreamly helpful and had a great knowledge base of the company and its operating policies, he said he'd had no one call about this problem before and there are only 6 customer service team memebers in the office taking calls. All calls are logged and apparently their EU head office look at all calls and follow up any problems.

He popped me on hold and spoke to his workshop technitions and said they haven't heard of the issues discussed in this post, which i find suprising, either people arn't reporting these issues or pioneer don't admit any previous callers with the problem.

The final result was that i would have to send the unit for repair which he said they would need to reflash the unit with the latest firmware and this would cure the problem, he said this would only take a couple of hours. For me thats overkill for a firmware flash as it takes about 15 minutes max!

I have wrote a letter to Halfords outlining my dissapointment and requests that they replace the product or offer me a full refund, this was issued to their customer services manager so i am waiting on hearing back from him.

Steve

I just got my unit back from Pioneer as well. Their fix was to reload the software. It worked for a day before starting to reset again.

I am testing something I noticed. I think it might be the GPS causing it to reset. I'll let you know for sure in another day or two.

how long did it take for pioneer to send back your avic???? i sent mine in two weeks ago with rush delivery and i still havent got it back.

Total time from me sending it to getting it back was 5 business days.

So I've had it back from Pioneer for a while now and it still reboots constantly. I checked every wire in my harness, all are fine. Grounded to two locations now instead of one. STILL REBOOOOTING.

ON HOLD NOW WITH PIONEER. (not happy)

I just want it to work!

If I power cycle the unit it will work for a day before starting to reboot again. Happens every time.

I have an Avic F90bt and it just started rebooting on the drive home yesterday too. I was listening to music on a usb thumb drive, then it froze for almost 10 seconds and then it seemed to catch back up and everything was fine. Then 20 seconds later it rebooted, and now it reboots every 20 seconds if I'm doing more than 15 mph. I have firmware 2.0 update loaded and have not done any mods other than the hardware bypass. I have checked and rechecked all of my wires. I decided to remove the gps connection just to be able to have a radio. So once I removed the gps, the units works perfectly. Does anyone have any ideas, or do I need to send it back to Pioneer. Thanks for the help.

my unit only rebooted 3 times. twice when an ipod was connected and I interrupted the vr initialization. The last was when no ipod was connected but the usb was still connected. Before I had the usb disconnected no problems with that setup so far. This is only me and I have the f90bt unit, soldered with bypass hardwired, using the connects2 for mfsw.

I have an Avic F90bt and it just started rebooting on the drive home yesterday too. I was listening to music on a usb thumb drive, then it froze for almost 10 seconds and then it seemed to catch back up and everything was fine. Then 20 seconds later it rebooted, and now it reboots every 20 seconds if I'm doing more than 15 mph. I have firmware 2.0 update loaded and have not done any mods other than the hardware bypass. I have checked and rechecked all of my wires. I decided to remove the gps connection just to be able to have a radio. So once I removed the gps, the units works perfectly. Does anyone have any ideas, or do I need to send it back to Pioneer. Thanks for the help.

My f90bt started rebooting after watching a movie while parked off of a USB, might be the usb causing the problem, the other thing my unit is not bypassed ( i tried the software bypass after it started rebooting in hopes to stop it, no dice, also tried reflash, and deleting user data, and nada) Has been rebooting for a week and a half now.

hey i noticed someone on the second page noted that their unit started saying "system startup in progess" with the 2.0 update....

mine says that too when its starting up and it supposedly have the 2.0 update. at least thats what it says on the box. is it supposed to say that when it starts up if you have the update. it still takes mine a good 30 or so seconds to start up.

I've had mine installed for about a week. I've noticed mine will reboot if I leave the usb flash hooked up on restart. (16gb kingston). In other words, if I wait until the system is fully booted , then hookup flash drive, all is good. If I hookup before fully booted it messes up. I think the size of the flash drive may have something to do with this, pioneers website says the f90bt only supports usb to 2gb IIRC. Also my music sometimes restarts where I left off on the usb, but usually it starts off on Cake ,which is not at the beginning or end of the drive. It would be nice to be able to leave the usb plugged in, but I do like having that much music on such a small device. I haven't tried an sd card but I expect similar results.

I have the f700 series, did the yellow wire bypass, worked great for a few weeks and now is doing the same thing. However mine comes with a message reading that a fatal error has occured and that the ezrider has perfromed an illegal opperation and will be shut down?

Have you performed any software modifications?

Rpgardner, sounds like you actually have a corrupt ezrider file, if you want to try booting it into test mode and replacing that file, let me know, I have a copy of the entire flash drive from a V2.0 F700 with either no mods

or with the red light and speed camera mod. My f700 has been operating at 100%.

see this thread.

http://www.avic411.com/forum/viewtopic.php?t=21618

yeah another gsxr 1k that would be awesome. I might need a little walkthrough to exactly what needs to be done, but I am not slow when it comes to computers so I will be able to follow directions pretty good. Im gonna take a look at your link that you posted now.

Pioneer are crap all they want to do is repair the unit of 6 months old! Loads of people on here saying they've had the "repair" carried out and their unit is still rebooting!!

When i remove the GPS antenna the unit resumes its normal behaviour i just can't obviously use the iGO navigation functions. Has anyone found out what the cause or fix is for this yet as its only since i installed the 2.0 update that this error has been occuring. I have NO mods to this unit what so ever.

The testmode files didn't work i just recieved an Error of the MapDBInfo file or something, didn't quite catch the full error code. Its an UK unit so not sure if thats the problem.

Any help would be apreciated as im on the verge of a very big argument with both Halfords and Pioneer.

Steve

add me to the list...

i have a 900, with some basic mods, never had a problem before...

driving home, playing FM radio (actually switching from SD to FM and back), and it rebooted. then music played again, now it wont boot at all... i get my splash screen, then it turns off, and repeats.

i tried using the reset button, and holding MENU and MAP, and doing a reset that way, neither works. tried taking out the SD, still nothing.

what to do? what should i try first?

I bought a used unit on ebay that has this problem. I am returning it because I don't want to deal with this, but I have found a workaround.

I'm not sure if this will work for everyone, but it worked for me. My problem was worse than some have described. My unit would reset at the splash screen, so early in the process that I could not ever boot into testmode. After much playing around, I discovered the following sequence that seems to work. Keep in mind that the slightest deviation from this exact sequence causes the procedure to fail.

1) Turn the car on, allow the unit to try and boot normally.

2) Once the unit resets for the first time, press the rest button and hold.

3) Press the eject button and hold.

4) Release the reset button while continuing to hold down eject.

5) Release the eject button once you hear the eject motor start going.

6) You should hear a pop through your speakers. If you don't, you did something wrong.

7) The unit should now boot normally.

I have to do this EVERYTIME I start my car. Pioneer engineers FTMFL.