The Browse button greyed out at all times. Everything else is working Properly.

Is there a cure for this

First off, which unit do you have?

Regardless of which AVIC you have, it can be bypassed.

Go to the respective forum for the unit and look under 'Hacks/Mods'
There will be instructions on how to bypass the unit.

I have an Avic d2, all the other buttons are working except for the Browse button and my fav. button,

Are you able to change your route while driving?

If you aren't, then you need to bypass your unit.

Go here, follow the instructions in the picture. That should solve the problem.


If the unit is already bypassed, then I'm not sure why only the Browse button isn't working. Do you have the correct nav disc in?

Actually sf21, as I posted here:

http://avic411.com/forum/viewtopic.php? ... 5134#15134

it's not limited to the Pioneer head units. I have the XM Inno walkman, and the sports ticker does not work on that either. Something is wrong on XM's end, even though the OP said XM told him to call Pioneer!

Wow I didn't even realize that ashil was talking about buttons for the NavTraffic service. :oops:

It's ok sf21, he wasn't too clear with just saying "Browse" button. I knew what he meant cause I am frustrated about this too!

My bad guys, its my first day on this site, and my first time on a forum, thanks for all your help.

its ok ashil. and welcome to the board! :) Im sorry, I meant I was frustrated with XM, not you! :)

So, Im new here. Its pretty certain that this isnt a bypass issue? My system is bypassed and it was functioning fine until a few weeks ago. Neither Pioneer nor XM is any help resolving this.
I really really enjoyed this feature and miss it a lot.....

Its definitely not a bypass issue. Wish XMs tech support was at least a little helpful or hinted that they might look into the problem. Don't see how it could be a hardware problem w/ Pioneer since it used to work for us and still does work for some people.

mdr05 said:

So, Im new here. Its pretty certain that this isnt a bypass issue? My system is bypassed and it was functioning fine until a few weeks ago. Neither Pioneer nor XM is any help resolving this.
I really really enjoyed this feature and miss it a lot.....

XM and Pioneer tech help is worthless, all they do is point fingers at each other "call xm" "call pioneer" is all i got out them. mybe one day they will get a clue what cutomer service is and answer a question. i plan on calling XM everyday.

Are you sure you are subscribed to NavTraffic, not just standard XM, and the data cable is plugged into the GEX-P10XMT and the head unit? My Z1 NavTraffic works like a champ.

My navtraffic works great too, so does the stock page, but its the sports that don't work. The Browse and Favorites buttons are greyed out

Same here, I have NavTraffic activated, and stock quotes work fine. Sport scores have stopped, Browse and Favorites buttons greyed out as well. As I said, my XM walkman, the Inno, no longer scrolls sports scores either on the built in ticker, only stock quotes, so it definitely is something on XM's end.

Ok, checked this morning, got stocks, browse works, traffic is working, no sports.....hmmm.

Ok here is a new twist to the greyed out syndrome. I just subscribed to NavTraffic last week. It took me 5 phone calls to get it semi working. Xm had my traffic subscription cancelled when I just ordered it!!! Anyway, I live in CT and NavTraffic is available here. If I set a route, the "traffic on route" stays greyed out. Along with browse and favs. I have the N3 that has been bypassed. The stocks work fine. Also, If I select the "traffic" button it only shows me NY. Any help would be greatly appreciated on this one.....

Tony

And the mystery continues.......

So I guess I'm not alone.....

Your traffic on route problem and NY issue is different than what most everyone else is complaining about here. My traffic works fine, just no access to sports because the browse/favorites are grey. Can't be of much help to you, but I would call XM if I were you because NYs traffic probably isn't a whole lot of help. Maybe you got an idiot even on the fifth activation attempt and they didn't do it correctly

Tony414 said:

So I guess I'm not alone.....

whtcrxghst said:

Your traffic on route problem and NY issue is different than what most everyone else is complaining about here. My traffic works fine, just no access to sports because the browse/favorites are grey. Can't be of much help to you, but I would call XM if I were you because NYs traffic probably isn't a whole lot of help. Maybe you got an idiot even on the fifth activation attempt and they didn't do it correctly

Tony414 said:

So I guess I'm not alone.....

My browse and favs buttong is also greyed out...

Make sure you are driving in one of the counties mapped below, as well as between the hours of availability as listed below for that market coverage area.

Sorry, just saw that Fairfield County, CT is also in the market coverage area, but it's listed under the New York City area (see below)

Man, I am so frustrated with XM. I have N1 bypassed head unit, N2 hideaway, upgraded to 60mp software and just replaced my xm hideaway to GEX-P10XMT.

Everything seems to be connected correctly I can navigate and play dvd's while driving. I called XM and had the new gex-p10xmt activated with nav traffic then waited the 20 minutes for the update.

It appears I have some sort of navtraffic because I have the ntraffic icon on the screen. And in the traffic menu button I also have the browse, favorite and traffic on route buttons greyed out, that really sucks.

When I touch the ntraffic icon on the nav screen a screen appears with just text indicating various traffic conditions.

I thought I would be able to see real time traffic condition or the flow of traffic on my nav screen? I live in Northern New Jersey close to New York City and should receive traffic flow. Am I doing something wrong? Is there something I missed? Did xm activate the wrong service?

Is there a diagram for the ip-bus in/out for the xm unit and n2 hideaway? Originally I had the bus out on the N1 hideaway to the head but in the gex-p10xmt installation diagram it says to run from the ip-bus in on the xm unit to the ip-bus out on the n2 hideaway.

I read somewhere that there was 2 types of service.

Can someone give me some strong advice or help?

Oh! I just read that the gex-p10xmt should be reset after installation but before it's used for the 1st time......... Oh, well! I must've missed that and never reset it. What will happen if I do it now? Also, I am using the existing antenna from my previous xm hideaway unit without nav traffic.

Thanks,

bcd1

UPDATE.......... I didn't realize that I had to push the reset button on the gex-p10xmt before activation. So, I reset the gex-p10xmt called xm to refresh the signal.

Ater about 10 minutes the system updated and now the nav traffic is working along with the traffic on route button. But the browse and favorites are still greyed out. Man they suck because they insist it's a hardware issue and not them.

Hopefully, this issue has a happy ending..... fingers crossed.

bcd1