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Won't boot- Black Screen I tried everything

By way2qk4u2c · Jun 20, 2009in Problems/Troubleshooting💬 26 posts👁️ 5,056 views
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Posted Jun 20, 2009 · 02:38 UTC#1

Alright guys i searched on here and searched and tried everything i can...

 

My radio is acting weird.

 

I started my truck this morning everything was fine- i go out after work start the truck up pull it in to the garage (i turn it off but i think the radio didnt finish booting) start the truck up again and now black screen and only the lights on menu and map come on for about a min and then go off.

 

I tried hard reset (eject and reset button)

I tried getting into test mode (dont see nothing on the screen radio just turns off again after a min) unless im doing the test mode function wrong

I tried updating to 2.0 firmware again dont get anywhere on this either.

 

The radio already has the 2.0 firmware before it went down....

 

Radio has been working for 6 months

 

I installed it myself and used the hardwire bypass solution....

 

How can i fix this or do i need to send it into pioneer???? im stumped!

 

Thanks

Posted Jun 20, 2009 · 16:14 UTC#2

anyone???? not fun driving around with no tunes lol

Posted Jun 21, 2009 · 23:43 UTC#4

But why cant I into test mode??? Ive tried everything to get into test mode???

Posted Jun 21, 2009 · 23:47 UTC#5

when you reboot the avic with the test mode SD in, what does it do?

Posted Jun 21, 2009 · 23:50 UTC#6

1. Car off

2. Pop SD card in

3. Turn car on

4. Radio (menu and map lights up) screen black nothing comes on the screen

5. 30 seconds later the menu and map lights go off

6. I sit there and see nothing going on so i get bored and turn car off????

 

How long does it need to be in there before i see it doing anything?

Posted Jun 22, 2009 · 00:36 UTC#7

sounds like your problem is different then what i was thinking

when my unit was acting up it would show the start up screen

and testmode would get about half loaded before the unit would shut off

 

my unit did something like yours when my battery was going out

go get your battery tested and see if its working ok

and check your wires

the unit wouldnt get enough power when the truck was started

and would turn off before the altanator gave it enough power to work

the unit needs something like 10.5 amps to work

and if your battery has less then that your car can still start but wont turn on the unit+

Posted Jun 22, 2009 · 01:07 UTC#8

Interesting that could be a possible problem.

 

truck is 2006 original battery im sure.

 

what can i try before buying a new battery? can i try charging the battery?

 

I soldered all my wires so they all should be good still plus i pulled it out already and checked those. I was going to disconnect the hardiwre bypass and see if that works but more i think about the more i think it wont.

 

Im gonna have to check my battery

Posted Jun 22, 2009 · 01:18 UTC#9

if you have a second car and a set of jumper cables you could connect the second car to your car

just like you were jump starting it and see what happens

the second car will be providing a full 12 volts (sorry i said amps in last post but ment volts)

so when you start your car if the battery is the problem the unit will work

if the unit does not work then the problem has to be something else

Posted Jun 22, 2009 · 01:20 UTC#10

I have a battery jumper (battery boaster) So i can just throw that on and try that lol.

 

I hope this works.

Posted Jun 22, 2009 · 01:21 UTC#11

give it a try

i hope it works too

i know how it feels to not have tunes and it sucks

Posted Jun 22, 2009 · 01:45 UTC#12

nope didnt work

 

Battery is at 12.2 volts while sitting

 

I put the battery booster on it and still nothing...

 

hmmmm...what the hell?

Posted Jun 22, 2009 · 01:50 UTC#13

well then i am out of ideas

maybe the unit is just bad

where did you buy it can you return it

Posted Jun 22, 2009 · 02:29 UTC#14

I bought it off of ebay brand new condition... worked great for 6 months.

 

Then all of sudden this issue.... yeah im out of ideas as well- this sucks.

 

Just curious i have a remote starter on this truck- i wonder if this caused it. Since everytime the remote starter is engaged it turns on accessories first for about 10 seconds then starts the truck. Well usually in those 10 sec the radio is trying to boot up and then when it tryies to start the truck the radio has to reboot again. I wonder if that is the cause and thats why it wont boot anymore.

 

I hope someone else any ideas that i could try....

Posted Jun 22, 2009 · 02:52 UTC#15

I'm having the same issue and have tried everything under the sun.

reloads

removing batt cables

formatting and restored virgin files

 

Whatever I try the issue comes back within hours or one or two days of the car sitting. The deck will work fine, as it has since I installed it back in December. I would like to mention that my problem started after I picked my car up from the dealership after getting my emissions test. It was working like a charm friday after I removed the batt cables for 30 mins, but now on Sunday the problem has returned. No one else has had this issue? I'd think it was harware, except that if it was then the unit would never work. It works fine once I get it to work, until I let the car sit for a few. The only thing I haven't done was pull the deck out and double check wiring...but again if that was having issues, then it would never work. I did notice that there are a couple of weird partitions set up. The main flash drive is listed twice. The first listing has the main 'PART00' partition(1.92GB) and the other drive listing has two other partitions. I didn't look at it today, but I believe they were only 1 or 2mb in size. I'm willing to try anything...does anyone have any ideas? Thanks!!

Posted Jun 22, 2009 · 10:18 UTC#16

Well. Add me onto the boat as well. I tried doing a full backup, but once i deleted all the old files to put the fresh ones in, it said that the fresh complete backup took up too much space and the flash disk didnt have that space. I mean, i deleted everything...it must be the corrupted files that caused my unit to reboot constantly that is taking up all that phantom space. The unit will turn on, go to the splash screen then go black and all the buttons will switch off. I tried booting into testmode but it wont get past the first few seconds of testmode before it goes black. Hell, it wont even install the 2.0 update.

 

(quick question, when it's updating, it tells you right? Doesnt just go to the black screen?)

 

In anycase, i guess theres nothing left to do but send it back to pioneer...again for the second time (the first was for a faulty touch screen controller).

 

I'm so tired of this crap...two times back to pioneer. I've spent more time trying to fix and send this thing off to warranty repair than actually using it. The 30 day return to 6th avenue expired the day this thing went to hell the second time. I wish i could ask pioneer to just give me credit towards the purchase of another navi rather than send me back this POS that will break again.

Posted Jun 22, 2009 · 12:01 UTC#17
Well. Add me onto the boat as well. I tried doing a full backup, but once i deleted all the old files to put the fresh ones in, it said that the fresh complete backup took up too much space and the flash disk didnt have that space. I mean, i deleted everything...it must be the corrupted files that caused my unit to reboot constantly that is taking up all that phantom space. The unit will turn on, go to the splash screen then go black and all the buttons will switch off. I tried booting into testmode but it wont get past the first few seconds of testmode before it goes black. Hell, it wont even install the 2.0 update.

 

(quick question, when it's updating, it tells you right? Doesnt just go to the black screen?)

 

In anycase, i guess theres nothing left to do but send it back to pioneer...again for the second time (the first was for a faulty touch screen controller).

 

I'm so tired of this crap...two times back to pioneer. I've spent more time trying to fix and send this thing off to warranty repair than actually using it. The 30 day return to 6th avenue expired the day this thing went to hell the second time. I wish i could ask pioneer to just give me credit towards the purchase of another navi rather than send me back this POS that will break again.

 

Mine said the same thing about the flash disk not having enough space to copy the backup files, which is why I unmounted and reformated/repartioned the flash disk. After that, I tried copying again, and all was good.

Posted Jun 22, 2009 · 13:00 UTC#18

I would recommend the above steps too. All it does for me is act like a band aid though. My issue comes back repeatedly on it's own. Does Pioneer do warranty repairs if the unit was purchased on eBay? I'm at my wits end with this thing. I'm close to selling it and getting something else...

Posted Jun 22, 2009 · 13:43 UTC#19

I just wish i could get into testmode and see what ya all are seeing and possibly fix mine. But i cant even do that.

Posted Jun 22, 2009 · 18:01 UTC#20
I just wish i could get into testmode and see what ya all are seeing and possibly fix mine. But i cant even do that.

 

What have you tried so far? Did you disconnect battery terminals yet?

Posted Jun 22, 2009 · 18:55 UTC#21
Well. Add me onto the boat as well. I tried doing a full backup, but once i deleted all the old files to put the fresh ones in, it said that the fresh complete backup took up too much space and the flash disk didnt have that space. I mean, i deleted everything...it must be the corrupted files that caused my unit to reboot constantly that is taking up all that phantom space. The unit will turn on, go to the splash screen then go black and all the buttons will switch off. I tried booting into testmode but it wont get past the first few seconds of testmode before it goes black. Hell, it wont even install the 2.0 update.

 

(quick question, when it's updating, it tells you right? Doesnt just go to the black screen?)

 

In anycase, i guess theres nothing left to do but send it back to pioneer...again for the second time (the first was for a faulty touch screen controller).

 

I'm so tired of this crap...two times back to pioneer. I've spent more time trying to fix and send this thing off to warranty repair than actually using it. The 30 day return to 6th avenue expired the day this thing went to hell the second time. I wish i could ask pioneer to just give me credit towards the purchase of another navi rather than send me back this POS that will break again.

 

Mine said the same thing about the flash disk not having enough space to copy the backup files, which is why I unmounted and reformated/repartioned the flash disk. After that, I tried copying again, and all was good.

 

How do you unmount the flash disk?

Posted Jun 22, 2009 · 21:30 UTC#22
I just wish i could get into testmode and see what ya all are seeing and possibly fix mine. But i cant even do that.

 

What have you tried so far? Did you disconnect battery terminals yet?

 

I disconnected the main harness from the radio (which results in samething of battery terminal disconnect)

 

I tried everything in the first post...

 

hard resets

 

2.0 firmware update

 

testmode dont work

Posted Jun 22, 2009 · 21:34 UTC#23
Well. Add me onto the boat as well. I tried doing a full backup, but once i deleted all the old files to put the fresh ones in, it said that the fresh complete backup took up too much space and the flash disk didnt have that space. I mean, i deleted everything...it must be the corrupted files that caused my unit to reboot constantly that is taking up all that phantom space. The unit will turn on, go to the splash screen then go black and all the buttons will switch off. I tried booting into testmode but it wont get past the first few seconds of testmode before it goes black. Hell, it wont even install the 2.0 update.

 

(quick question, when it's updating, it tells you right? Doesnt just go to the black screen?)

 

In anycase, i guess theres nothing left to do but send it back to pioneer...again for the second time (the first was for a faulty touch screen controller).

 

I'm so tired of this crap...two times back to pioneer. I've spent more time trying to fix and send this thing off to warranty repair than actually using it. The 30 day return to 6th avenue expired the day this thing went to hell the second time. I wish i could ask pioneer to just give me credit towards the purchase of another navi rather than send me back this POS that will break again.

 

Mine said the same thing about the flash disk not having enough space to copy the backup files, which is why I unmounted and reformated/repartioned the flash disk. After that, I tried copying again, and all was good.

 

How do you unmount the flash disk?

 

There is something in the control panel, I don't remember off the top of my head, but it is something that manages the disks. You can't format/repartition unless you unmount it. Then after its unmounted, you can delete it, then recreate it and repartition it. Make sure you do the 1.xxGB one, and not any of the other ones.

Posted Jun 23, 2009 · 21:16 UTC#24

Im sending mine back to pioneer :(

Posted Jun 23, 2009 · 22:09 UTC#25

Does anyone know if Pioneer will do warranty work on a unit that was purchased on eBay? I got mine less than a year ago....I registered on the site when I got it.

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