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AVIC-X930BT won't play any video files

By DBrandUSA · Mar 26, 2011in Problems/Troubleshooting💬 38 posts👁️ 34,044 views
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Posted Mar 26, 2011 · 23:48 UTC#1

I have converted a 3min movie with different bitrates and video formats to get see which one is more sutable with quality for media playback, I want to avoid using the dvd player and running everything from an external 500gb hdd.

 

First I formatted the HDD to FAT32 which gives me the 4gb per file limitation, I can live with that.

 

The problem is, no video I encoded works; mp4, avi, .divx, wmv, .h264 all error out.

 

The unit is either skipping media, no media found or resolution errors.

 

Has anyone been able to get any video files working from usb?

 

I am using TMPGEnc Express to convert the videos so I have numerous settings I can work with.

Posted Mar 27, 2011 · 00:28 UTC#3

Thanks, I am aware of the guidelines and have encoded the video according to those specs. I still get errors. I am starting to regret the purchase of this unit. The limitations on the video playback are amazing, even when encoding it with their required specs they still don't work!

Posted Mar 27, 2011 · 01:11 UTC#4

They work fine for me. I use handbrake for h.264. I'll upload a small clip to test.

Quicktime also works well with the export for iPhone option.

 

Download this and give it a try:

http://avic411.com/files/SimpsonsClip.m4v

Edited Mar 27, 2011 by JasonH
Posted Mar 27, 2011 · 03:15 UTC#5

Cant think of anything nicer then Green Day being dissolved in an acidic lake. :lol:

Posted Mar 28, 2011 · 20:27 UTC#6

I can get the clip to work and I used handbrake to replicate your encoding. The issue still needs to be resolved on pioneers side. What kind of crappy video limitations are we facing, I want to have decent videos encoded and played via usb without so many constraints. Why even offer USB when you can't even stream the divx with higher bitrate! I'm returning this piece of junk.

Posted May 07, 2011 · 00:14 UTC#7

I can get your video to work as well, but can not get my own to work. Is there any way you can take a SS of your settings in handbreak? I set up my settings to what the manual has as recommended. Any help is appreciated.

Posted May 12, 2011 · 20:40 UTC#8

I am having the same problem I know on my F90bt you had to have a folder called Video. Do you still have to do that?

 

I currently have a 930BT and can't get videos to play.

Edited May 12, 2011 by cltgt
Posted May 12, 2011 · 20:52 UTC#9

I can get your video to work as well, but can not get my own to work. Is there any way you can take a SS of your settings in handbreak? I set up my settings to what the manual has as recommended. Any help is appreciated.

 

I just used the iPhone/iPod Touch preset.

Posted May 13, 2011 · 19:19 UTC#10

Do the videos have to be in a specific folder on the SD Card?

Posted May 31, 2011 · 15:54 UTC#11

Well, since I received virtually no help on getting this to work, I finally had some time at work on Friday to figure this out. I was not able to get any videos to play even though I had the right formatting (H.264 Codec) with iPhone & iPod Touch Preset.

 

In order to get videos to play, I adjusted the picture size to 320 x 176 with the above settings. After doing this, all of my videos are playable. I am still playing around with different sizes to see what the max is. I hope this helps anyone that is still stuck and looking for help to get videos to play..:)

Posted Jun 07, 2011 · 17:57 UTC#12

Well, since I received virtually no help on getting this to work, I finally had some time at work on Friday to figure this out. I was not able to get any videos to play even though I had the right formatting (H.264 Codec) with iPhone & iPod Touch Preset.

 

In order to get videos to play, I adjusted the picture size to 320 x 176 with the above settings. After doing this, all of my videos are playable. I am still playing around with different sizes to see what the max is. I hope this helps anyone that is still stuck and looking for help to get videos to play..:)

 

Thanks!

 

I tried this and can confirm movies encoded with the above settings work. That being said, I tried converting a home-movie to 320x240 and nogo, with all the other settings the same.

 

Curiously enough, when I first copied some video files over of mixed formats it was able to play only one I copied over at 624x352 and 23fps (1003kbps). What is strange is it was an entire season all encoded with the same format so I'm not sure why that particular file was able to play while the others were not. Comparing the two the only difference is in the bitrate and total bitrate, the one that works was at 1003kbps and the rest that failed were above that (1104, 1081, 1063 kbps). The manual says the max bitrate the device supports is 1Mbps, so that'd be 1024 which makes sense.

 

I'd like to also nail this down to some other spec than what is listed above because that is pretty crap quality.

 

 

Cheers

A

 

 

EDIT: I checked the home-movie I converted and the average bitrate was well exceeding 1024 kbps.. I'd imagine that is the parameter that is most crucial in determining if these files play.

Posted Nov 16, 2011 · 06:01 UTC#13

Hey guys.

Just signed up here to let you all know this. I was killin myself trying to get this to work. 300x150 pixels just wasn't going to cut it for me and I finally figured out why the HandBrake settings weren't working for us.

 

The default "Video Codec" using "iPhone & iPod Touch" presets is set to H264. Although the deck can decompress h264 it's not nearly as good at it apparently as it is with the straight MP4 codec. There is a drop-down menu (I'll attach a screenshot, area highlighted in yellow) to change this. After ten or so attempts with different settings, and only getting stupid small frame sizes to work, I made that change and that's all it took. Good to 640 x 480 like the manual says.

 

PS: Doing this changes the preset from "iPhone & iPod Touch" to "custom" which isn't saved in HandBrake. Click the little plus sign that I highlighted in Red to save your custom "Pioneer" setting for the next time.

post-57553-0-90823000-1321423384_thumb.jpg

Edited Nov 16, 2011 by dan308
Posted Nov 29, 2011 · 00:56 UTC#14

Ok, I can play files from the sd, dvd, but nothing from the iphone 4 with ios 5, suggestions ?

 

thank you !

Posted Nov 30, 2011 · 05:16 UTC#15

It might be IOS5. I can play any video with my iPhone 4 with IOS4.?? I hear IOS5 has some issues.

Posted Dec 03, 2011 · 01:53 UTC#16

I'm having the same problems. I tried using your advice JasonH. I downloaded Handbrake and the simpsons video file. the simpsons file works on my usb. I tried everything with the other files but cannot get them to play at all. I've used handbrake to convert them but no luck. What are you doing to the files to make them play on the AVIC? What are your suggestions???

Posted Dec 05, 2011 · 06:56 UTC#17

I have converted a 3min movie with different bitrates and video formats to get see which one is more sutable with quality for media playback, I want to avoid using the dvd player and running everything from an external 500gb hdd.

 

First I formatted the HDD to FAT32 which gives me the 4gb per file limitation, I can live with that.

 

The problem is, no video I encoded works; mp4, avi, .divx, wmv, .h264 all error out.

 

The unit is either skipping media, no media found or resolution errors.

 

Has anyone been able to get any video files working from usb?

 

I am using TMPGEnc Express to convert the videos so I have numerous settings I can work with.

 

After days of trying I finally figured it out. Thanks to Jason, Use the handbrake program to convert the picture size. Set custum at 320 x 176. On the video tab, make sure it is MPEG and bit rate all the way to the right at 1. This worked once I used these settings.

Posted Feb 12, 2012 · 02:44 UTC#18

Handbreak settings that work on my 930 BT:

 

Output settings, Container = mp4 file (no checks)

 

Picture tab =

Width 624 x (keep aspect ratio)

Anamorphic = none

Modulus = 16

Cropping automatic

 

Video Filters tab = all off

 

Video tab =

Video Codec MPEG-4 (FFmpeg)

Framerate = same as source

Choose Video size (MB): = 24 (<--important)

 

Leave Audio, Subtitles, Chapters, and Advanced to their defaults.

Edited Feb 16, 2012 by grantone
Posted Feb 12, 2012 · 20:48 UTC#19

I don't set video size but instead set Video - Avg bitrate (kbps): 800

 

I haven't got to the 2GB file size limit in spec but I've got many file in the 1GB range and plays great.

Posted Feb 16, 2012 · 00:23 UTC#20

I'll give that a try

 

How do the rest of your settings compare to the ones I listed?

Posted Feb 16, 2012 · 00:25 UTC#21

My files average 24 to 25 MB each

Posted Feb 17, 2012 · 00:28 UTC#22

I'll give that a try

 

How do the rest of your settings compare to the ones I listed?

Same except I've got 640x480 kepp aspect vs yours 624

My files average 24 to 25 MB each

They'll all be that size unless you remove the limit your setting

Posted Feb 17, 2012 · 01:37 UTC#23

First one with your settings played fine with larger file size.

I will continue to test and post accordingly.

 

THANKS..............

Posted Jun 29, 2012 · 01:29 UTC#24

I am having no success with playing videos from my sd card. I have tried just about every option on here and have had no success. I keep getting the "tracks that cannot be played will be skipped" error. I am using a sandisk 32 gb micro sd card and just plan on putting movies on it. Someone please help me because I am losing my mind.

Posted Jun 29, 2012 · 03:50 UTC#25

I am having no success with playing videos from my sd card. I have tried just about every option on here and have had no success. I keep getting the "tracks that cannot be played will be skipped" error. I am using a sandisk 32 gb micro sd card and just plan on putting movies on it. Someone please help me because I am losing my mind.

can you play mp3 music, or view JPEGs on the card? make sure its FAT32 not eFAT or some other newer table structure

 

I have an AVH-8400 and I encode to fileext: MP4 (MPEG4 800x480) AAC Audio, and it work's great.

I believe there is a Pioneer 2GB limit per file (Not 4GB noted above, but that might just be my unit)

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