I wanted to chime in and say Garret provides awesome customer service, if only everyone you purchase products or services was a good as he was. I was referred to him from a user on www.fjcruiserforums.com so I will make sure to mention the service Garret provides there also. Thanks!

Just wanted to let everyone know what a pleasure it was doing business with Garret for the Hard drive upgrades I ordered the 60GB HD with the Z3 upgrade and I got it in 3 days. It took me a total of 3 minutes to do the upgrade (not including the 2-3 minutes it takes to load the software). He even sends you the driver!!! I sent him about 2-3 emails before ordering and 1 about a month after ordering and he answered in like an hour, on a Sunday!!

It boots up and responds much faster than the Z1. The icons on XM are pretty cool!!!

Z1 to Z3

Garret is an honest businessman. I was very doubtful whether Garret's claims were true in the very beginning. It seemed too good to be true. His product was such a bargain at a great value. This is seldom true now a days. I am very grateful for his service and hard work in providing his product. He was accessible and answered all of my questions. Everthing he promised, he delivered and more. I was worried that my Nav Traffic service would not work with his upgrade. But, he stated that it would and it does work perfectly. I am very happy. I would recommend him and his product. I will definitely stand by his word. It was a pleasure doing business with him.

Thank you Garret,

Allen

Thanks Allen! I'm not even a businessman. I'm just a memeber of the forum that tries to help everyone out when possible. I just try to provide a fair service at a fair price for those that don't want to tackle it completely by themselves. Enjoy!

Well you can add one more happy customer of the new bigger HDD, awesome service and perfect instructions!! Thanks Garret.

All of the positive comments are right on! I got my drive faster than I expected, and got it installed today. Thanks so much Garret! You are awesome!

I ordered an HD from Garret on July 22 and it was at my door on July 28th ready to install. There was a weekend in between, btw.

One might think that is no big deal...however I am in Saskatchewan, Canada....literally thousands of miles away...on the other side of Customs. Shipping was unbeliaveably fast because Garret got the item out extremely fast, packed well in a professional manner.

That was not even the best part...I installed the HD, started up my AVIC Z and it worked absolutely flawless. Needless to say Garret made it even easier by ensuring that the right tool was in the shipment for the job.

Having bought my first AVIC used, I was very skeptical about the product as it was not quite working right. I pm'd Garret with a few questions and he helped me out tremendously. I ordered an HD from him, installed it and my faith in Pioneer was restored. I am not sure if Pioneer understands the value that Garret has added to their product...but it cannot be measured.

Thanks Garret...I would not hesitate to do business with you at any time!!

Garret, I purchased your Z3 hard drive probably over a year ago with no problems or complaints. I've been busy since, selling my house and moving. Just wondering if there are new map updates in the last year that are available. I've noticed on this site the introduction of four new pioneer units. That's the reason I ask on the new maps. Regards, Tom

Garret, I purchased your Z3 hard drive probably over a year ago with no problems or complaints. I've been busy since, selling my house and moving. Just wondering if there are new map updates in the last year that are available. I've noticed on this site the introduction of four new pioneer units. That's the reason I ask on the new maps. Regards, Tom

Not yet.

Had my OEM Z1 Drive upgraded to Z3 by Garret:

Pristine Service! Very responsive, lightning fast turnaround.

...Unbelievable!! I sent payment Friday afternoon and it was SHIPPED WITHIN HOURS!! I got my HD on Wednesday, and I am in CANADA. Not issues whatsoever with international shipping and product was amazing.

GET the extra screws and tool!! It is a must, and yes you will strip screws!

Just a small observation to the standards Garret has; the scredriver had the correct head in place when it was shipped out, screws were neatly pack in a ziplock bag, and packaging was awesome (w/ peanuts and all)

VERY IMPRESSED WITH SERVICE. I have no hesitations about doing furture business with Garret and STRONGLY RECOMMEND HIM!!

Thank you sir!!

Another happy camper here.

Instal was a breeze. Took less than 5 minutes and another 5 minutes for the new drive to load.

Thanks again Garrett.

Nice! Lightning fast shipping. Great communication. Right on point. What else can I say? Calm yuor nerves, dont hesitate to do buisness with Garrett. He even helped me answer a couple of questions that were above and beyond the call of duty. Thanks Garrett!

I've had Garret upgrade 2 drives for me....I liked the one I put in my wifes car, I decided to get another Z for myself and immediately sent the drive off to Garret....got it back today and again, perfection. And fast turn around too!! Until you get your drive upgraded by Garret, you just don't know what your missing. I'm hoping to pick up another Z unit in the next few days.....to put in a '47 Buick....and yeah, you guessed it, as soon as I bring the Z home, I will be sending the drive to Garret for an upgrade. On top of his excellent work, he's just a great guy too....lots of help with all the questions I had when I got my first Z.....Thanks Garret!

+1

Great guy to deal with, very fast shipping, I ordered mine on tuesday and it shipped that day. Got it installed yesterday! Awesome deal!!! I would highly recommend Garret to anybody!!!

I purchase my drive a few days ago, came in today and installed today. Wonderful seller, provided great communication throughout the whole process. I highly recommended him and his products. Thank you again!

Kevin

Another satisfied customer!

I have an 120gb iPod so I opted for the $50 upgrade service. Shipping to Cali was fast and it was well packaged. I was 10 minutes late for my dinner date because it got to my house as I was about to leave lol. It HAD to go in NOW Plus I really hate listening to the radio... So, opened her up, slid it right in slowly, and screwed her down nice and tight. (Get your mind out of the gutter pervs lol) After the update, it was good to go!!!

Thank you Garret, a pleasure to do business with you.

I had Garret update my HDD that I purchased from him earlier this year. Sent it to him, and recieved it back in 4 days. Excellent Service and communication and great price. If you have not bought one of his replacement HDD for the Z series, you need to and save that OEM one for if you need to send in for service from pioneer. Garrets drives are much faster and you can load major amounts of music on the drive for hours of random music play.

Thanks Garret. 1st class!!!

I just got my 60gb z3 upgrade today for my z1.. holy cow got it in 2 days.. Absolute drop in hardrive, havent yet to play with the navi yet but everything looks good and working great.

But yeah just the 4 weak screws that were tightly fastened, i have a good philips screwdriver that is tight and snug and it still strips, only 2 stripped though, the other 2 wasnt that tight... I ended up drilling the 2 stripped screw and it came out fine without damaging the original HD threads.

I would highly recommend this one beyond anything else, but I would say the 4 extra screws are must and well worth it

UPDATE! from Sep 16.

So I get my Z3 drive back and all is good. Two weeks later I get an email from Garret saying that a new update has just come out. I'm thinking it's a mistake, because I just had mine updated. Well turns out in that 2 week span, an update really did come out! So we exchange a few emails and he tells me an offer I can't refuse So I send it back, and recently got it, installed it, and once more I am thankful for the service Garret provides. I now have the newest update for the Z3 maps and all, plus I just paired my new BB Curve 8900 to it, bluetooth no problem.

Once again thank you very much!

Eric

I purchased a 60GB HD from Garret back in August 2008. At first, I was concerned with the fact that I wasn't getting an automotive-grade hard drive. I am pleased to say that the drive has worked flawlessly since day 1. Last week, I sent my drive back for the 2009 upgrades. Garret received the drive on Saturday morning, sends me an email letting me know it got there safely, and sends me another email less than an hour later letting me know that the drive is on its way back to me in CA. Later that night, I got the automatic confirmation number from USPS (which still doesn't work LOL).

Today, I walked by the kitchen widow and saw the package sitting there next to the front door (at this point, I feel like a kid on Christmas morning). I immediately grab the box, break out the multi-piece screwdriver that came with my first order in 2008, and a good phillips screwdriver. The Z3 drive goes in, and as promised, all of my personal info is still present. I haven't had much time to play around with the HU, but everything appears to be functioning properly. Hopefully I can test out the Nav function tomorrow.

My thanks and appreciation goes out to Garret once again for a great product and excellent customer service!

as always, a pleasure dealing with you!

Fast shipping and easy step up and install due to the great information provided!

thanks!!

I purchased a Z3 update hard drive from Garret last year for my Z2. When I saw he could update the maps if I sent him the unlocked disk back to him for only $40, I jumped at the offer.

I shipped my drive off to Garret on Wednesday (UPS). Garret received it Friday evening. He updated my drive and put it in the mail (USPS priority) on Saturday and I received it on Tuesday. Great service. Nice to have updated maps. All my personal data (music, phone book, etc) was untouched, so unlike the first time I got the Z3 update from Garret (new drive) I didn't have to reload everything. [i installed my original hd while waiting for the update.]

Garret provides a fantastic service to the Z1/Z3 community. You can trust him to to a great job with the update. I paid him in cash. You can trust him to do what he says he'll do.

Jim Johnson - Roswell Georgia

All

I wanted to let all of you know what a great job Garret did updating my HD on my z unit.

I have a Z1 unit which he updated to a z3 for me last year and that experience was fabulous.

Now that the 09 maps are out - I sent him my drive last week, he received it on Friday, did the update and mailed it out the same day. Plus i bought new screws from him because the screws pioneer gives you to swap the drive sucks.

I will say that prior to doing all of this, I was a bit skeptical , however after reading what other people have said and the praises he has received, I took a chance myself. He is a great guy, very reliable, responds to emails very quickly and will always give you a straight answer.

For those that are in question or for those who own Z units who need to update their maps , I would highly recommend and suggest you sending your drive (or purchase a new one from him) to him and let him update it for you. The turn around time is amazing and everything will work flawlessly. It totally beats buying the DVD for $120 and letting your car or SUV run for 3 hours while the maps download.

If any of you are still in question or have any doubts, please feel free to PM me and I'd be happy to answer any questions.

Jamie

Great job Garret.