Ok today it gets to about 98 Degrees in Houston and I start up my truck and it hangs at the Pioneer screen.... I had to reset it about 5 times before it came up. I was wondering I know if it gets to hot the unit will not boot, but will it eventually boot up out of the Pioneer screen? Everytime I reset I have to set up my FM Pre-sets again. Not that I listen to them a lot cause I have Sirius but still.... anyone know if it will boot on into the radio after it cools down some?

I have the same problem with my Z2 unit. I can't say that it got very hot (80 the most in the closed car under the sun). However, while i see the Pioneer screen, my CD is still playing and I can control it. I did a reset a few times and still no luck. However I was able to get into the Service Menu and look around...

Yea my radio plays... but just stays at the pioneer screen.... Well I am sure in my truck it got up to over a 100 since it was in the mid 90's outside.... I am going to use my sun shade and crack the windows today and see if that helps. It did the same thing a few times last year when it was hot.

Try the following:

1) go into Service Menu

2) do a HDD Read Test

After couple of minutes of test, i got a read error.

in order to get into service menu,

1) put your car into ACC

2) open up Avic screen

3) Hold CD eject and then press Reset button (while holding eject)

4) After 10 seconds or so release reset and then release eject buttons

5) you should see a password screen (password is Up Up Down Down, where up and down are P.LIST buttons and Enter is T button)

6) When you are there, go into HDD Test (or something like that) and do a read test

After a few mins of test i got the following:

Read address: 00002469h

Result: NG [ Error Code = 00000017h ]

So if you get that read error what did you do to fix it?

Well I tried what you said a few times and never got into the area asking me for a password.... I noticed you posted the same thing under bypass....

I didn't do anything to fix it... I went to sleep at night with unit broken and came back in the morning and unit was working...

I'm taking it back to the place that installed it for me and hopefully I'll be able to get a new hard drive or something... If I got a read error, there's something wrong with the disk and if it happened, chances are it will happen again.

I've read on some other threads that this is done due to hot weather... if that's the case, I'm REALLY pissed! What's the point of buying a $2K system if it will crap out due to some heat?

If you are still having same problems, try parking your car in some shady area or in a garage for a day or a night where it is nice and cool. Hopefully it will work in the morning.

dimaj

I started getting the same issues the other day on mine and I am in Houston as well. I don't know if it was temperature lockout or if it was due to the gracenote database update disk. It never did it before I updated to the latest one off of Pioneers website. It really wasn't that hot in my car. In fact it was in the evening. When I get my car back I am going to look into it from the service menu screen if it locks out again. You can read the temperature on the screen to see if it is the reason for the lockout.

I never did any updates to the unit at all! So, i'm forced to believe that it is a temperature lockout...

Yeah, Mine locked up again today due to temperature lockout. It took 35 minutes of bone chilling AC before it would come on again. You could feel that the screen and the unit itself (flipped the screen down) was warm from sitting in the sun. It really sucks cause it won't start up again without a power cycle. You don't need to reset it when this happens. You just have to wait till it cools down and cycle the power on it. I will now be leaving it on a FM, XM or TV. So that I can at least listen to something with the screen frozen. They really should do something about this. I think I'll be going a different route in the future with an HDD headunit. If they were good programmers, they would do a loop in the program to look at the temp lockout upon boot. (Firmware wise)

i have the same problem as everyone else. The screen freezes on the Pioneer logo but I can use my remote to change to FM, IPOD, Library, and CD. Some of the buttons on the unit works too. It did it at night when it was cold and a few times during the day when it was just a normal warm day. I had my Z1 for about 8 months and it just started doing it recently after I installed the Ipod adapter. I'm gonna check to make sure all the connections are good and the fan is not blocked. Some of the other post said they checked the wiring and it worked.

my z1 freezes up everytime it gets hot in the car, is there a fix for this i called pioneer and they had no clue i have to believe that this is a major problem if all of you are experiencing the same problem this is not an isolated incident of course my unit is just out of warrenty which sucks if anyone has any info that will help it would be appriciated

my unit did this once last week but i turned the truck off and restarted and it worked. today it did it and i could never get it to work. tried resetting the unit, made several stops and turned the truck off for various periods of time (30 seconds to 3 hours). on the way home the a/c was blowing and inside of the truck was cool. also, today was cloudy and not that hot (80) and weve had much hotter days when my unit acted fine. i was PISSED about this and fixing to call crutchfield but thought i would check here first. definitely sounds like a problem with the units.

btw, my unit is a z2 and only a few weeks old.

FYI - i bought my unit from crutchfield b/c i didnt want to risk buying one off ebay and not having a warranty. i called friday and explained what happened and they shipped out a new unit that day. we will see what happens with this one, but definitely great service on their part!

I have the same problem, it manifested itself last summer when I moved to Arizona. Went away all winter and came back again just a month ago. I sent to unit back to Pioneer for warranty and they said that they could not duplicate the problem. I am sending it back again today with more info (like temps using a laser temp gauge) and I will see what they have to say. If they send it back again without fixing it I will be very pissed. Everytime I call they say that they have never heard of the problem before. I think that is total BS.

I think I fix it. I did a level 4 reset and restored it to factory condition. The troubleshooting guide said to do a level 4 reset if the unit freezes or has abnormal behavor, possibly due to a corrupted drive image. Before i did a restore, i checked the wiring, took it apart, checked the rear fan, checked the GPS ant., anything I could do but the next day it froze. I was sad to loose my music and address points but it was worth it. It's been like 5 or 6 days and still no freeze on the splash. After freezing like a thousand times, thats good for this unit.

Yeah, some people come here to the shop asking for an exchange because it does that. We called pioneer and they said the unit is made to handle high temperatures, they also said that if you own a chevrolet, ford, or chrysler, it is most likely to do that because american cars have no insulation under their dash boards. I think they could be alittle bit right on that because the people that came back to us all had american cars. But then again, they could be BSing.

My shop owner called his Pioneer rep and they say they have never heard of this problem, even after the talk to their tech reps... I shouldn't have to install an insulation or a 12V fan (as some have suggested) to make a $2k headunit work.

Coocho question, if theoretically the USDM vehicles lacked insulation, wouldn't that mean better out flow of heat?

Meaning any heat created both by the Z1 and the car would be exerted out due to lack of any insulation?

FYI - i bought my unit from crutchfield b/c i didnt want to risk buying one off ebay and not having a warranty. i called friday and explained what happened and they shipped out a new unit that day. we will see what happens with this one, but definitely great service on their part!

Did you discuss what their course of action would be if your new unit did the same. I purchased mine through Crutchfeild with their extended warranty. If they would give me my money back, I would take it in a heart beat. This is such a rip off. I really don't want to spend the time to remove, reinstall a new unit, lose all the time I spent ripping my cd's, lose all the time I spent adding in my phone book one at a time and most importantly, loose my bypass for something that is probably going to do the same thing.

Wait a minute, they said that this is only on American cars? I have an Audi and I'm experiencing this problem almost every day... Sometimes I can fix it by turning my car on and off until I turn red from anger and frustration.

I've also noticed that if unit is freezing, radio turns on immediately, but if unit is going through a normal boot-up, you will hear your radio sound after 30 seconds or so. (Just an observation)

nismoRoadster, any updates on your situation? Did your unit freeze again or is it back to normal?

btw.. I'm not sure if this is related or not, but sometimes my unit skips tracks (from music library) randomly. On one track I've noticed that if volume is too high, it skips at a certain point, on the other, it skips at the same point just because it chooses too. Anybody else has this problem? Is this related to high temperatures?

Thanks.

dimaj

^^ Does this occur at extreme warm cabin temperature? Or at normal Temps?

It sounds like something is definitely fishy with your unit if this happens in normal temps.

temps are more or less normal... I'd say no more than 80-85 degrees (inside the car)

dimaj

dimaj, That fixed it. It hasn't done it once ever since. Its been about two weeks. Not sure if heat had anything to do with it but 90% of the time it did freeze during high temps. Today was pretty warm, about 80 outside temp, and I drove my car four times today already, no freeze.

I can see how restoring the drive can fix the problem, it kinda makes sense. It seems like during the pioneer logo startup, the map and all other information are being loaded up. and if there's a corrupted drive image or sector it dosen't know what to do, so it just sits and waits. HDD are unreliable. What dosen't make sense is; I can listen to and change the songs in the Music Libary if there actually was a problem with the HDD.

I'm glad it worked for you! I'm going to give it a shot... hopefully it will work, otherwise I will have to try to get a new hard drive.

As far as playing songs from music library goes, I think I can explain it... If i am not mistaken, there are several partitions one is for Data (such as maps and other stuff) and another is for your music. That being said, if partition 1 fails, it doesn't mean that partition 2 will.

So, during Level 4 reset it actually restores the image? How? Where does it keep image to be restored?

Also, I hear about all these different levels of system reset... how do you do them and where are they explained? I don't recall seeing anything like this in the user manual...

Thanks.

dimaj