2005 Avalanche

2006 GMC YUKON. ONLY ONCE AND YES IT WAS HOT AS HELL IN THE TRUCK.

I've had my z1 back in my car for 3 days now. No problems so far. It was almost 100 outside over the weekend and the car was parked in direct sunlight several times. Pioneer claimed NTF but did delete all my songs in the library so i'm curious if they really found no trouble why clear the hard drive?

 

I'm also starting to think this isn't just a heat problem, when mine started acting up on a daily basis there were several times where i just pulled it out of the garage in the morning, drove the car for 10-15 minutes, restarted the car and it would freeze up on the pioneer screen. No way the radio could heat up that much in such a short time, especially with the air running.

 

mine was NTF too. they reset my z1 but my mp3s are still there. it didn't last a whole day and my z1 freezes at startup. now they're going to exchange another one for me since this is my second visit. i won't get it til end of the week. will keep you guys post.

 

i hope yours don't act up intermittent. good luck.

hello there. it has been weeks since i've haven't update this thread and i’m not sure if there’s a resolution, yet. i'm going to reply to my own quote and update you what i know on this infamous "freeze at startup".

well, it took pioneer 3 weeks just to get an exchanged (refurbish) after a second repairs. still they don't have the answer to the problem. when i got my z1 back, the hard drive was completely wiped out, back to its original state. ok... it took me a whole day to customized my settings and ripped mp3 files to the hard drive. guess what??? the next day when i played my mp3s while driving day or night, the song started to skip. it jump to the next song on its own. So i reset my z1. the problem came back.... the infamous, "freeze at startup". it takes hours for the z1 to come back alive. temperature??? i don't know.

the next morning i turn my z1 on. it works like a champ. but this time i took this opportunity to delete all my mp3 files. ladies n gentlemen, i give you my 99% solution to this problem. i believe it has to do with the grace note software that's acting up when there are mp3 files on the hard drive. a week already and it hasn't freeze-up. everything works, with bypass, without mp3 files.

i’m going to call pioneer.

i deleted everything as well but it still freezes. mine wont even record one song now to the HD

after 1 hot day and this thing freezing it has got worse.

even if the hard drive is locked im wondering if after a while of having hot days knowing this hard drive throws errors [when hot] if the main info on the HD is becoming corrupt. we all know windows files [boot files] that are locked and they get corrupt for various reasons and cause your home pc not to boot.

i want to reformat my HD but after reading here as many pages as i can i still dont know how. ive read about using acronis and doing a mirror image. i can do that but i dont trust the data on my hard drive that i have now. what can i do to get a fresh unmolested copy of a z2 [looks like feb 07] as a date if im getting that from the rite place [splash screen]

correction to all my posts. i mentioned ripping music cd to the HD in mp3. according to pioneer, it's not mp3 format. they won't tell. so, let's just call it music files from now.

just got off the phone with pioneer. i gave all the details and they said to send it in. good thing they're located a few miles from me. will keep you updated.

i deleted everything as well but it still freezes. mine wont even record one song now to the HD

 

after 1 hot day and this thing freezing it has got worse.

 

even if the hard drive is locked im wondering if after a while of having hot days knowing this hard drive throws errors [when hot] if the main info on the HD is becoming corrupt. we all know windows files [boot files] that are locked and they get corrupt for various reasons and cause your home pc not to boot.

 

i want to reformat my HD but after reading here as many pages as i can i still dont know how. ive read about using acronis and doing a mirror image. i can do that but i dont trust the data on my hard drive that i have now. what can i do to get a fresh unmolested copy of a z2 [looks like feb 07] as a date if im getting that from the rite place [splash screen]

i really couldn't help on your z2. to be honest with you, i don't want to send my z1 back to pioneer. it's working great, i can live without the music files on it. it's fustrating to see the freeze screen. well, since my z1 still under warranty, i'm giving another shot.

send your z2 in for warranty service. good luck.

I've had my z1 back in my car for 3 days now. No problems so far. It was almost 100 outside over the weekend and the car was parked in direct sunlight several times. Pioneer claimed NTF but did delete all my songs in the library so i'm curious if they really found no trouble why clear the hard drive?

 

I'm also starting to think this isn't just a heat problem, when mine started acting up on a daily basis there were several times where i just pulled it out of the garage in the morning, drove the car for 10-15 minutes, restarted the car and it would freeze up on the pioneer screen. No way the radio could heat up that much in such a short time, especially with the air running.

 

mine was NTF too. they reset my z1 but my mp3s are still there. it didn't last a whole day and my z1 freezes at startup. now they're going to exchange another one for me since this is my second visit. i won't get it til end of the week. will keep you guys post.

 

i hope yours don't act up intermittent. good luck.

 

hello there. it has been weeks since i've haven't update this thread and i’m not sure if there’s a resolution, yet. i'm going to reply to my own quote and update you what i know on this infamous "freeze at startup".

 

well, it took pioneer 3 weeks just to get an exchanged (refurbish) after a second repairs. still they don't have the answer to the problem. when i got my z1 back, the hard drive was completely wiped out, back to its original state. ok... it took me a whole day to customized my settings and ripped mp3 files to the hard drive. guess what??? the next day when i played my mp3s while driving day or night, the song started to skip. it jump to the next song on its own. So i reset my z1. the problem came back.... the infamous, "freeze at startup". it takes hours for the z1 to come back alive. temperature??? i don't know.

 

the next morning i turn my z1 on. it works like a champ. but this time i took this opportunity to delete all my mp3 files. ladies n gentlemen, i give you my 99% solution to this problem. i believe it has to do with the grace note software that's acting up when there are mp3 files on the hard drive. a week already and it hasn't freeze-up. everything works, with bypass, without mp3 files.

 

i’m going to call pioneer.

i too thought it was the music files but people have stated they did the format and it still has issues with no files on. im doing some work on my truck this weekend and ill let you know how it goes, in the mean time, when you post replys, if you would include the type of car you have that would help me out. thanks.

i have suv, nissan pathfinder 2005.

i sent my z1 to pioneer today. i got a chance to speak to one of their lead operation technician. he is just as puzzled as us. a lot of consumers like us has this particular problems. pioneer couldn't figure it out. their work around is getting an exchange to the customers for now. if they can't fix it, how can we.

will keep you updated when i get my z1 back.

good luck to you!

pioneer cant duplicate it and they dont have as many cars as we do to test it in. there is a fix, we just neet to troubleshoot.

2007 Mazdaspeed 3

Avic Z2

just got it back from service today (cant duplicate problem)

now i just want to format my HD and start fresh

but i need image can some 1 plz post one

i don't fell like sending for service again

and same time i may try a new HD 40gig

Well today was rite at 100 and without a window shade i would have bet money that my z2 would not boot but it did!! and it booted every other time i tried tonight. it hasnt done that in 4 days.

all i did this morning was pop my hard drive out and have a look see but after replacing it i still had a couple of freezes. Once it unfroze after sitting in the ac for 20 minutes and booted fine i did the pre june bypass z2 update 33.6 mb and it has not failed since.

i was pretty impressed when it booted today at 100 degrees outside. i dont think the update is the smoking gun were looking for but what i wonder is if there are boot files that are being replaced with the update that were corrupt.

as far as looking for a copy of the HD i think thats going to be to big a file even compressed highly in acronis. what the HD must have 15g-20g full with all the files total.

Well today was rite at 100 and without a window shade i would have bet money that my z2 would not boot but it did!! and it booted every other time i tried tonight. it hasnt done that in 4 days.

all i did this morning was pop my hard drive out and have a look see but after replacing it i still had a couple of freezes. Once it unfroze after sitting in the ac for 20 minutes and booted fine i did the pre june bypass z2 update 33.6 mb and it has not failed since.

i was pretty impressed when it booted today at 100 degrees outside. i dont think the update is the smoking gun were looking for but what i wonder is if there are boot files that are being replaced with the update that were corrupt.

as far as looking for a copy of the HD i think thats going to be to big a file even compressed highly in acronis. what the HD must have 15g-20g full with all the files total.

I was wondering if the latest update fixed the issue. Has anyone else on here that has been experiencing the freeze on a regular basis done the full CDNV-700HD update or Hyperites update and seen any change in freeze rates or occurrence?

Actually, I just got confirmation that my upgrade CD will be here Tuesday. I can reliably get my unit to freeze so once I get the update installed I'll see if I can get it to freeze.

mine froze but it took a really hot day. i wonder if the rite question is does the new update raise the temp in which the z2 feezes.

it did for me. mine would freeze on a 80 degrree day with the windows down. now unless the windows are rollled up and its over a 100 it wont.

Funny Im also located in Houston and have had my head unit freeze once before. It came really out of nowhere. My friend and I were driving around and the unit was working fine. I went into Barnes and Noble, came out and it stuck at the Pioneer screen. Hmm. I got home and it was still doing it. After resets and starting the truck up again, it worked just fine. Well today I had to yank my unit out to try and fix a ground loop it had. Well right when I fixed the ground loop, the unit stays stuck at the Pioneer screen. If it was working before, why isn't it working now? I know it isn't the heat because it wasn't even hot. The Z-1 is really giving me a bad taste in my mouth with both the engine whine and now these start up issues.

I did a bit of yard work today and it was Africa hot out today in Clear Lake. Was the unit, specifically the screen exposed to direct sunlight for any length of time greater than 30 minutes?

The tendency with these units is the freezing becomes more often once it starts. I got my first freeze a little more than a month ago. Then it didn't do it for a while...now it would happen everyday if I don't use a sunshade.

Im in Katy. Here's what all I remember happening. I wanted to fix the ground loop so I removed the HU and left it on the passenger seat. Then I went to Radio Shack to buy some stuff, came back and noticed that the unit was pretty hot. The screen wasn't in direct sunlight or anything, it was just sitting facing the inside of the truck. Thing is...I mean...the unit is supposed to be in the freakin truck all the time. lol. That was my issue with it. I did notice it was hot, but if its always in there...anyway, I took it inside and let it cool down. After I reconnected everything, I could sense it coming. It kind of took a little longer than usual to get to the part where it even says "Starting up Pioneer Navigation..." and then it went to the map. Next time however it just stopped right at the Pioneer bootup screen and hasn't moved from there since. I reconnected everything and left it in the truck. I actually got the unit from ebay and got a Squaretrade Warranty with it for 3 years, but so far that's two big problems with it.

One of the things I've noticed on mine is that when its going to freeze the "Starting up Pioneer Navigation..." comes up then switches over to the Pioneer screen faster than when the unit is going to start normally. Also, the music starts faster. Normally, the "Starting up Pioneer Navigation..." screen is on for 5-6 seconds, then the Pioneer screen for like 30 seconds, then music, then maps (or AV source).

If you've got a square-trade deal going it probably wouldn't hurt to try and get a trade-in. I'm not sure how those things work, but you might be without your unit for a spell while they check it out and swap it out.

Yeah i agree there. It does seem to shoot faster into the startup screen when its about to freeze. I'm going to see what its doing tomorrow, luckily for me I can press SRCE on my steering wheel control until it hits the iPod and I can still listen to music but for a 2000+ HU this kind of thing shouldn't really be happening *this* frequently to *this* many people. At least I dont think so.

I am experiencing the same freezing at the Pioneer logo screen that everyone else has mentioned. I believe it is heat related... Here are the facts. I have one of the first releases of the Z1 purchased in Mar 06. I have not installed any Map or Gracenote upadates, and have not installed any bypass. I have the Pioneer backup camera, bluetooth, IPOD and sirius adapters installed. I live in Tucson, AZ and the interior of my car gets ridiculously hot. Every day for the past 2 weeks the unit freezes after work. I press the reset button 3 or 4 times on my way home from work... after about 20 minutes (and a cool interior) the unit will work. It also works every morning when I leave for work. I am confident the problem is heat related, but the strange thing is that I didn't experience any freezes last summer, and it was very hot earlier in the summer prior to the first freeze. Looking forward to Pioneer providing some additional information.

I just sat down and read every post about freezing. Every solution someone has come up with it was only temporary or someone else tryed it and it did not work. Every diferant sinerio for the cause all goes back to it started with heat and gets worse. One thing I havent read was anyone having this problem last summer. with the z1. I think the heat is the original cause for the problem. Once the damage is done hot or cool dosent play as much of a role. I think we bought an untested new product too soon with issues that have not been worked out yet.

The solution, sell the z1 and z2, buy a unit without a HD until all the bugs are worked out. As much as I hate to say this I think an inferior unit that works is better than a more advanced unit that dosent work.

you dont need to sell it

if youve read enough of the other post its clear its the HD that doesnt cut it. you can get a better HD with a higher temp threshold and your done without replacing the whole unit.

Ive read through a lot of threads and can only find a couple of posts about replacing the HD and those dont even give any feed back on if it works or how its done. It seems more like a theory or a suggestion. I would have no problem putting in a new HD if it worked. I'll do any thing to make it work. Mine only works about 25% of the time.

if youve read enough post you would know its a toshiba HD heat problem nothing more other then that pioneer has changed software/drivers once to try and fix the issue with limited positive results.

please go buy a T8 and the next time your unit wont boot simply pull the HD out and put it in your hand, once you feel how hot it is you will understand completly. simply put the HD in front of your AC duct for 2-4 minutes and put it back in and your unit will boot.

this is not theory or a suggestion

replacing the HD will only get you another toshiba GACE HD that will vary from one to another on the temp threshold unless you can get a toshiba GAC that has the 85C operating temp. that is the solution to the whole problem but this HD cant be found rite now