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I think I got screwed on my install....

By louiea · Jul 13, 2007in General💬 77 posts👁️ 15,917 views
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Posted Jul 13, 2007 · 17:22 UTC#1

I had a place here in Steubenville, OH do the install of my D3 in my 1991 Volvo 940SE, Sirius and iPod connector. I did this because I felt that the job was a little too intense and that there would need to be some fabrication done also.

 

I brought it to the shop and the shop owner ended up working for my dad years ago and was pretty friendly. He said he would need to order a part to bypass the Volvo factory amps, which seemed ok with me. He charged me $240 for the install and the part. I didn't think that seemed totally outrageous considering I didn't buy any of the hardware from him.

 

So I drop it off Wednesday morning and he calls me mid-afternoon saying that there are a few issues, one being that the piece he ordered only bypasses the dash speakers, I wasn't quite sure at the time, but I didn't believe the dash speakers in Volvos were connected to an amp, only the 4 door speakers. He then proceeds to tell me that to get the door speakers working he needs to rewire all the doors and that it's going to cost me another $240, which included a missing cable that supposedly didn't come with my SIR-PNR2, I also felt that this wasn't true. I guess I should have put up a red flag when he said this, but I paid it, hoping that my car was going to look and sound great.

 

I pick it up yesterday and much to my dismay the car is a wreck! My glove box was broken, he installed a toggle switch for the parking brake, which I also believed wasn't necessary (I gave him the bypass procedure from this site) and while I'm driving video does not play unless I'm going about 10mph. I don't know if he connected the VSS wire either, in 3D calibration, it gives me a MPH reading that is within 2-3MPH of the speedometer. Worst of all, he didn't fabricate a bezel, instead he glued the bezel that came with the unit onto my dash!

 

I was shocked because this guy has a nice shop and I have seen some of his other work and it was good. Here are some pics:

 

nav1.jpg

nav2.jpg

nav3.jpg

nav4.jpg

nav5.jpg

nav6.jpg

Posted Jul 13, 2007 · 17:45 UTC#2

THAT LOOKS LIKE CRAP!!!! I would take that back, I would not have even accepted that

Posted Jul 13, 2007 · 17:48 UTC#3

Man...that is embarrassing! There is NO way I would be accepting that crap. I'd take it right back to them, make it look like a clean install, and have them replace the items they broke. That is absolutely horrible. Good luck...

Posted Jul 13, 2007 · 17:52 UTC#4

OMG :cry:

 

get your money back and go somewhere else....horrible work.

Posted Jul 13, 2007 · 17:53 UTC#5

OMG :cry:

 

get your money back and go somewhere else....horrible work.

Posted Jul 13, 2007 · 18:14 UTC#6

Oh dear god. Thats the worst install I have ever seen...

 

You need to demand a full refund for the install and make the guy pay to replace any damaged parts.

 

Worse case, you can always dispute it with your credit card company.

Posted Jul 13, 2007 · 18:26 UTC#7

I paid him cash... I have receipts that are marked paid, I guess small claims court?

Posted Jul 13, 2007 · 18:57 UTC#8

Ouch, I guess thats your only option if he doesn't cooperate.

Posted Jul 13, 2007 · 19:14 UTC#9

that shi makes me cringe!!

 

its a shame what stupid lazy people will do to a nice new navi unit!!

i think i coulda glued 4 strips of plastic to it a nd made it look better

 

y is it all discolored?

Posted Jul 13, 2007 · 19:45 UTC#10

He super glued the trim piece that comes with it on there.

 

I just got back from the shop and I felt bad because there were several other people there and he asked what was up and I told him I wasn't happy.

 

I said you busted my glovebox, and you super glued the trim on it, for $500 I was expecting a lot better, he was like well the trim piece was what it came with, I said I understand but it didn't cover everything and you could see a huge gap, I told him I was expecting a custom faceplate.

 

I don't know if I should let him fix it or just take it to court.

Posted Jul 13, 2007 · 19:46 UTC#11

Ohh, and he keeps telling me there is a gyro built into the D3 that prevents video from driving and I told him, no, if he grounds the mute wire and the parking wire it will allow, now I have some stupid toggle switch in my car. I was like I wrote out the steps for you on what to do.

Posted Jul 13, 2007 · 21:02 UTC#12

Sorry to hear about all this..He didn't really need to order any bypass parts, the dash speakers are found behind the radio, and the others are found in the factory amp by the steering wheel as follows

 

red/green = constant

black = ground

orange = acc

 

 

+/-

green/ green brown : RR

grey white/ grey : RF

yellow grey/ yellow brown : LR

blue yellow/ white : LF

 

Yea I would take back the car back and tell him to redo it! Or get all your money back and take it somewhere else! Good luck!

Posted Jul 13, 2007 · 22:15 UTC#13

You definately got screwed. How does a person even accept money for work like that? This is one of the reasons why I love sites like these. It makes it possible for a person to do there own install and have it look how you want it to look.

Posted Jul 13, 2007 · 23:06 UTC#14

Wow talk about ghetto fabulous install. That guy should work for cc or bb.

Posted Jul 13, 2007 · 23:15 UTC#15
You definately got screwed. How does a person even accept money for work like that? This is one of the reasons why I love sites like these. It makes it possible for a person to do there own install and have it look how you want it to look.

 

Yeah I was hoping to do that but Volvos are so goofy with their wiring and I knew I was going to need a custom bezel that I decided to go to a shop.

Posted Jul 13, 2007 · 23:25 UTC#16

Can you take a pic of the whole dash. If it's the cara I think it is, the parts are fairly cheap t do it right, and the pioneer double din cage and trim ring would have worked fine.

Posted Jul 14, 2007 · 02:15 UTC#17
Can you take a pic of the whole dash. If it's the cara I think it is, the parts are fairly cheap t do it right, and the pioneer double din cage and trim ring would have worked fine.

 

Here you go...

post-8292-12872752744504_thumb.jpg

Posted Jul 14, 2007 · 02:34 UTC#18

You probably could've done a better job yourself. That guy is a joke and looks like he has absolutely no experience whatsoever. Is it still possible to get a refund?

Posted Jul 14, 2007 · 04:38 UTC#19

If there is anyone in the Pittsburgh area who would want to attempt to fix this I would consider it.

Posted Jul 14, 2007 · 06:52 UTC#20

Your title is misleading. You wrote, "I think I got screwed on my install...."

 

You should have wrote, "My ride was bent over and raped."

 

Please do not mislead us :D

 

 

P.S. Always obtain a written, non-negotiable contract that clearly itemizes the installation with costs. And pay for installs using a payment method that is easily reversible (i.e. Credit). If he wanted to protest your reversal of the charge, he could, but it's an easier process for you. In small-claims court, he can argue that you orally agreed to his terms, and that the quality of the install was sufficient. Although that is bullshit, it's still arguable.

 

Best of luck!

Posted Jul 14, 2007 · 07:32 UTC#21

Ummmmmm.......eeeeeeeeewwww. Period. I could do better in a snowstorm during a blackout at midnight while tigers are hunting me. I am not tiger food. Not even in a blackout.

Posted Jul 14, 2007 · 13:36 UTC#22

First of all, I really feel bad for you. Nobody deserves an install that looks like that.

 

I'm also in Pittsburgh and installed the D3 myself in my Sorento. But I'm not good enough or know enough about your ride to fix you up.

 

However, you could call Quintex at 2311 Babcock Blvd Pittsburgh, PA 15237 412-939-3301. I was originally going to have them do my install before I decided to tackle it myself.

 

They've been in this kind of business for a long time and I would have easily trusted them. Let us know how it works out.

Posted Jul 14, 2007 · 14:59 UTC#23

This kinda stuff makes my blood boil!

 

I am SURE that if you showed these photos to a judge in small claims court and told them what he charged, you would not only get your money back but damages for what I would call "destruction" of not only the D3, but your vehicle as well. You are entitled to damages in this one. If you can look like a victim who trusted the word of a an expert who screwed you, you're set.

 

Try these steps in order. You have to be furious to go after him. I would!

 

1. Get an estimate from a regular installer such as a sound shop or even CC or BB for your car. Get them to include the replacement of anything he damaged in the wiring of this brutal install.

2. Take the car to a body shop (find a dealer to make it expensive) and let them write you an estimate for the repair of the damage to your vehicle.

3. Find your receipts for the D3, and keep the original and copies with the above two estimates.

4. Contact the BBB (which does nothing but act as a mediator -always a step one before suing).

5. Contact the city he works in and find out if you can file a complaint with the business license commission. There's a chance that if he's this incompetent in the installation of a D3 that he may be stupid enough to be working without a license.

6. Check your receipt to see if he's charged you tax. If he has, report him to local city government. If he is collecting tax and is not a legit business with a tax id number, he's majorly boned!

7. File a small-claims court suit against him for not only everything material that you lost, but the number of hours you spent getting these estimates. Don't forget to also include the amount he charged for the install.

 

I'm thinking he's going to want to fix this before facing losing in court AND his business.

 

Wouldn't it be great to see him get shut down for being such a scumbag? Good luck, and let us know how this develops.

Posted Jul 14, 2007 · 17:50 UTC#24

Thanks for the info guys, found some more half assed stuff the I will post pictures of soon, I don't think I'm going to let him fix it. I think its off to court and to get some estimates.

Posted Jul 14, 2007 · 19:19 UTC#25

I wouldn't take it to bb or cc its already messed up enough :wink:

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