Anyone have any idea why my D3 is blacked out in the morning when I start my car. I could hear things happening, stereo was playing but the screen was totally black. I had to reset it to get the screen to come up...? Maybe a defective unit... It's only 3 weeks old.

Thanks in advance!

I don't think that's normal. When it was blacked out, did you try and touch the screen? The only time that my screen is off when the car is on is when I set the screen to off. Did you buy it from an authorized reseller?

There have been reported issues of the screen not working in cold weather until it gets heated up by the car's heat or by the heat it generates itself... How cold is it there in the morning?

Yes, I did purchase it from an authorized reseller. Audiovideodimension.com. They were great to deal with and very good pricing.

I didn't have the screen off and I did try touching the screen all around but nothing helped. It is not cold here, maybe 45 F in the am. It has not happened again lately but I will be watching it.

Hate to break it to ya, but 45 degrees Fahrenheit is pretty cold to most people (not me though, I love cold weather)

This has happened to me once or twice, I am not really concerned. From what I've read, it is possible the screen will go black when it's too hot or too cold. When it first happened to me, I pulled over, turned the truck off, opened the door and closed it, started my truck back up and it was good

My friend's Kenwood 6019 jams up when it's too hot outside so I guess it isn't just ours

Hate to break it to ya, but 45 degrees Fahrenheit is pretty cold to most people (not me though, I love cold weather)

 

This has happened to me once or twice, I am not really concerned. From what I've read, it is possible the screen will go black when it's too hot or too cold. When it first happened to me, I pulled over, turned the truck off, opened the door and closed it, started my truck back up and it was good

 

My friend's Kenwood 6019 jams up when it's too hot outside so I guess it isn't just ours

Mine did it again today. Once I shut my vehicle off and then started it again the screen came up. Something must not be right. Everything the manual says about the screen not showing has to do with the emergency brake but I have done the bypass on my unit so not sure what to do. I have not read anybody else having this issue on here so I may be returning my unit. I just installed it about 3 weeks ago. Don't drive this truck every day so I'm worried that it is a real problem. I probably have about 3 hours total on the HU as of today...

I know the install is good. I did put a noise filter on the power line in hopes it would help the ghosting on my rear view camera when the truck is running. Maybe that has something to do with it...?

Okay,

The screen being blank on startup may have something to do with my remote start. It seems when I remote start it it does it but even after I put the key in and turn it the HU still is blank. The only cure is to shut it off and start the truck again. Not good for a diesel...

I have an Astrostart 2505A... Any ideas what it could be or why?

Okay, the screen just stays black on startup in the am with or without the remote start. This a.m. I key started it and the LCD would not come up. I backed my truck up to a trailer, shut it down, hooked up the trailer, fired it up and the HU booted up normally and the LCD was visible. Started the truck 5 or more times today and the unit worked fine. When I got home tonight I sat in the truck and remote started it. The LCD booted up normally.

I don't get it but I think Pioneer has a problem with these units. I really thought I'd avoid this buying a Pioneer. Guess I should have gone with the Valor afterall...

that wierd.. i had a similar problem... turned out my backup navi disc was scratched. replaced it and the problem went away!

that wierd.. i had a similar problem... turned out my backup navi disc was scratched. replaced it and the problem went away!

Was that on the D3? I think it would do it more frequently during the day if that was my issue. It only does it when the vehicle is first started in the morning.... Did your unit just do it in the morning?

This is exactly what my unit is doing. Sometimes by shutting down the truck and restarting it (again not good for a diesel) it'll come back. Most of the time however, I have to "reset" the head unit to get functionality back.

I'm going to send it back to Pioneer as soon as I can be without the truck for more than a few days.

This is exactly what my unit is doing. Sometimes by shutting down the truck and restarting it (again not good for a diesel) it'll come back. Most of the time however, I have to "reset" the head unit to get functionality back.

 

I'm going to send it back to Pioneer as soon as I can be without the truck for more than a few days.

What kind of truck? Mine does not do it every time. It does it sometimes if I remote start it or key start it...?

2005 Ford F250 Super Duty Diesel. I'm going to be calling Pioneer tomorrow AM to get an RMA # and ship it back for warranty work. I've messed around with it enough to figure out it's *not* the disks. It's at the point now where resetting it is not a reliable way to get it working again (yesterday at one point I had to reset it 5 times before I could finally use it).

2005 Ford F250 Super Duty Diesel. I'm going to be calling Pioneer tomorrow AM to get an RMA # and ship it back for warranty work. I've messed around with it enough to figure out it's *not* the disks. It's at the point now where resetting it is not a reliable way to get it working again (yesterday at one point I had to reset it 5 times before I could finally use it).

Does your truck just do it in the morning or throughout the day? Mine just does it in the am but once it's warm it works fine. I'll be sending mine back within the week...

It seems worse when it's cold (ok it doesn't ever really get cold here...cool). Did you get an RMA # from Pioneer? When I called, the instructions didn't give me confidence.

We don't usually get an RA #. You just send it in with a copy of the receipt, a problem description, and the address where you want it sent back to. If you need to call and check on it, they can look it up by name or serial number

It seems worse when it's cold (ok it doesn't ever really get cold here...cool). Did you get an RMA # from Pioneer? When I called, the instructions didn't give me confidence.

No, I'm sending back to the vendor I bought it from and he's handling it....at least I hope he'll handle it correctly.

My d3 also blacks out on start up but not all the time mostly in a.m. When it does the lights on the d3 come on for 2 seconds and then the screen is black but will come on if i restart. Unit is in a 05 silverado diesel. Is it possible to I need to wire the power in different.

My d3 also blacks out on start up but not all the time mostly in a.m. When it does the lights on the d3 come on for 2 seconds and then the screen is black but will come on if i restart. Unit is in a 05 silverado diesel. Is it possible to I need to wire the power in different.

That's interesting. My trucks an 07 with the duramax. I used a metra GMOS-04 harness. Not sure why you would have to wire it in differently...?

I thought about that and thought maybe it was due to my Astrostart remote start but it does it when I remote start it or key start it. Unless the harness is screwed up but then why would it do it normally once the truck is started and for the rest of the day? I would think if it was wiring it would do it regardless of temperature and it would do it throughout the day but once my truck is started in the am it does not do it the rest of the starts during the day...

WHEN IT IS COLD (approx. 38f and below) My D3 also has a black screen @ start up. The first time it happened was after my dad had been driving the truck for a while, but it was also the first time the weather got below 40. I could have jumped to conclusions blaming him for screwing up my NAV, but instead I READ THE D3 MANUAL A BIT MORE and it states that the screen uses a florescent bulb and it will not charge up when it is cold.

I am quite certain this is the problem: 1. started happening when mother nature turned the temp. dial down below 40f at night. 2. only happens at start up(until the inside cab temp. reaches approx. toasty warm.) 3. Once the truck is shut off to reset the HU I am very happy to look @ the working screen playing one of my MOST VERY BESTEST snowmobile videos, SLEDNECKS or 2STROKECOLDSMOKE!!!!!!!!!!!!

In conclusion, when i bought the D3 I had no idea the weather would affect the screen as much as it does. Instead of wasting time taking my unit out and being without, I will put my efforts into a practical solution, like........wiring a switch into the acc. wire and manually turning the unit off and on to reset instead of turning the whole truck off and on, because that gets a little dangerous running down the highway @ 75mph. Or perhaps one of the electronic gurus here can tell us about some thermostat switch that will turn the unit on @ a designated temp.

Have a graet day

I was thinking of the same idea of wiring radio power supply to some kind of switch if you find something that works let me know.

I'm experiencing a similiar problem. I drive an 07 Chevy with a duramax diesel. I first had the problem when it got cold. The first time it happened to me I turned the key to on and waited for the wait to start light to go off (glow plugs), while I was waiting the unit started like normal. It was in the middle of its loading process (the one with my custom picture, not the text it has right at first) and I turned the key to start. This is when the screen went blank. It looks to me that the screen back light is on, but there is no picture. I have audio, but it's like there is no video going to the screen. If I skip the wait to start it usually works like normal, or if I wait until it gets past the loading screen it will work like normal. I am thinking about adding another accessory wire from the one under the dash in addition to the one you get out of the harness. I will use a diode or a relay to make it work right. Any thoughts????

I'm experiencing a similiar problem. I drive an 07 Chevy with a duramax diesel. I first had the problem when it got cold. The first time it happened to me I turned the key to on and waited for the wait to start light to go off (glow plugs), while I was waiting the unit started like normal. It was in the middle of its loading process (the one with my custom picture, not the text it has right at first) and I turned the key to start. This is when the screen went blank. It looks to me that the screen back light is on, but there is no picture. I have audio, but it's like there is no video going to the screen. If I skip the wait to start it usually works like normal, or if I wait until it gets past the loading screen it will work like normal. I am thinking about adding another accessory wire from the one under the dash in addition to the one you get out of the harness. I will use a diode or a relay to make it work right. Any thoughts????

I think it's the head unit. If it were the wiring it would do it throughout the day. I thought the same thing with my glow plugs. First I thought it was my remote start then I thought I needed an extra wire connected and then I thought it was the GMOS-04 harness.

That is *exactly* the problem I'm having. It's going back once I get my truck back from the dealer (they backed it into another car while I had it in for service and damaged my bumper...I wonder what the other car looks like ).

Is this issue only happening on diesel trucks? I also have a diesel truck. I'm trying to figure out when and why this is only happening intermittently when it's cold. I have noticed that it does it when it's around 40* or below. I also have noticed it only does it when the unit shuts off when I start the truck after waiting for the glowplug light to go off. However, I also have noticed that the unit doesn't shut off everytime when I start the truck. Anyone know why this would be?

Example:

This morning is was 31* when I went out to start the truck. I turned the key on, waited for the glowplug light to go off (which is only a second or two), then started the truck. The radio did not turn off when I started the truck.

Yesterday, the temp. was about the same. Did the same thing to start the truck. When I actually started the truck, the radio shut off then turned back on.

I believe the issue lies with the radio shutting off when the truck is started. If you have ever tried to turn on, say, a high pressure sodium bulb it too will not come back on for a while if it's immediately turned off after being lit.