I pulled on the mute wire and it didn't come out when I put it in. I will double check to make sure that I didn't damage it when I moved it. If I did damage it, is there another wire that I can use in its place or somewhere where I can get one? I will check it out and hopefully it just didn't go in all the way or something simple. I did solder them both to the black wire coming out of the back of the deck. I worked at circuit city for a few years doing installs, but like I said before, when I worked there the N1 just came out and we didn't really sell any that I got to install.