I believe you have connected the wrong turn-on wire to the amp. There are two "turn-on" wires, one for the amp, and one for the automatic radio antenna. When you are listening to the radio, the amps are turned on, because the antenna "turn-on" wire is powered up to cause the antenna to extend. When you switch to something else, like the USB, the antenna wire turns off and thus, so do your amps. Either connect the amp turn-on wire correctly, or go into the setup menu (I don't remember where right now, I'm away from my car or the manual) and change the antenna wire to be powered up all the t