I'm having the same problem with my new X920BT but only with music files. VR works fine for making calls but seemingly doesn't recognize any artists, albums or songs. If I say "shuffle" it will recognize that and shuffle play. If I say "Play" it will ask me whether I want an artist, album or track and it recognizes my response there but no matter what album, artist or track I say, it says that it doesn't understand.
Admittedly, I do have a ton of music; about 112GBs on an iPod so perhaps it just needs a very long time to catalog it all? I am making sure that I'm on the map screen when I tu