I too have the same problem with my x920bt. I called and was told to download the newest version of the avic feeds software. That didn't work, and I found my way here and see the same problem I am having. Next I downloaded the UK version of NavGate Feeds. Saving data with the UK version does allow the AVIC Icon to at least be illuminated on the unit. I just selected the avic-f920bt when using the UK software. I still can't get the setting replicator to work. I think it is a language issue with the UK version.