My one disappointment but I knew this prior to purchase through all the research I did here and various reviews elsewhere. Weighing all the pros and cons I still went with the 120. Love the interface, iPod/iPhone integration, and VR. I know the kenwood 9960 has VR as well bit didn't want to spend quite that much and not as much a fan of the 9960 interface and lag I've seen out of it. However if navigation is your biggest priority I'd suggest taking it back and getting a kenwood. Overall the nav has been fine for me even if it's not quite as good as Navigon on my iPhone.