I noticed that I have the RW/FF issue as well. It doesn't happen all the time, but when it does most of the remote functionality is gone. I have to either shut down the unit or stop the file that was playing for it to function accordingly. I have the IR extender as well so I'm not sure if this is the issue. I look forward to trying the new firmware upgrade for resume playback, that is one of the things that has BUGGED me about this unit. Otherwise, it's awesome and well worth the $200.