Thanks. It is the 'module' that they didnt do...I dont know how they hooked it up without it but he did order this part for the refit on Wednesday. He also told me that all the Bose equipment in Nissan was actually manufactured by Clarion which I thought was interesting. I did do as you suggested and increased the SLA, voice volume, beep volume, etc to max and even then they are still barely audible. I assume the module will do the trick and hopefully I will be diggin my Avic by Thursday