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I just got off the phone with al&eds and they did confirm that I can take delivery of the unit and return it for a full refund if I'm unhappy with it after 30 days. In fact they said they would give me the equivalent Kenwood unit, I think the model number is 7125, for the same price. I just didn't feel I wanted to go through the headache of receiving the unit, installing it, then having to return it, so I just canceled the order.

 

The issues I am reading about with the f90bt is just a deal breaker for me. Not trying to be a guinea pig.

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I'm in the same boat ordered my F90Bt from Al & Ed's here in So. Cal. and after reading so much neg. stuff on the unit I'm going to cancel my order and I went ahead and ordered the Kenwood DNX8120 for $1122 from a auth. dealer and it will be here tuesday.

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just got an emiail

 

 

To Our AVICF90BT Customers:

 

 

 

We just got out of a meeting with Pioneer. They informed us that they are aware of some of the issues that have surfaced with the AVICF90BT and are working on a solution. Unfortunately, this happens sometimes when a whole new product platform is introduced. They will not ship the new units out until they are updated. We should get a new ship date from Pioneer by Friday. We will update you as soon as we here from Pioneer.

 

 

 

If you recently received an AVIC90BT from us we will either send you a software update to fix the issues or exchange the unit, depending on what Pioneer finds. If we need to do an exchange, it will need to be done within 30 days of the date of purchase. Since you have time before we get close to the 30 Day mark, keep using your unit until you here from us.

 

 

 

If you do not want to wait for an updated unit, keep in mind that any AVIC90BT's that you may see floating around out there are the original units, not the newer, updated units, so they will have issues. Some of the dealers out there with the AVIC90BT in stock are unauthorized dealers. If you purchase from an unauthorized Pioneer dealer, you will not be able to get the updated software or an exchange unit from Pioneer if that what it takes to fix the issues.

 

 

 

We will be contacting you again soon.

 

 

 

Thank you for your patience.

 

 

 

al-eds.com Customer Service

 

 

 

 

 

--

Thanks

Travis Hinkle

thinkle@al-eds.com

1-888-900-8800

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