CatchMeIfYouCan631 Posted September 29, 2008 Report Share Posted September 29, 2008 call pioneer and tell them your unit froze up. they may send you a new one. Quote Link to post Share on other sites
LT234 Posted September 29, 2008 Author Report Share Posted September 29, 2008 Yea I might try that, but I bought my unit on Ebay and Pioneer doesn't honor Ebay items. The good part is that I purchased the Ebay warranty for my unit that they are going to cover it. I spoke to Pioneer and for those that think that the warranty won't be honored if you purchase from certain online dealers here is what the Pioneer rep told me.. She said to just send it in with a detailed description of the problem and they'll fix it, because alot of people misplace receipts, or receive the items as "gifts" they cannot verify where the item was purchased so they just go by the serial number, BUT she also said that there is a $200.00 fee just to look at the unit if it is out of warranty, and if there is any problem that they'll contact you, and that's a risk I just don't want to take. Right now I prefer to go through Ebay though, cause it's going to be alot quicker than having to ship off my unit to Pioneer. Quote Link to post Share on other sites
greenwichclc Posted October 26, 2008 Report Share Posted October 26, 2008 I sent my f700bt to pioneer and told them that it was a gift, and I had no receipt and to fix based on date of manufacture. Pioneer cheerfully re loaded the software and sent me the unit back. Turnaround by Pioneer was one day. Quote Link to post Share on other sites
LT234 Posted October 27, 2008 Author Report Share Posted October 27, 2008 Pioneer covered mine even though it was an Ebay item. I don't think that they really keep track or research items that are sent for service... The square trade rep told me that they did not have to pay for the repair... Pioneer said it was still under warranty Woo Hoo!!.. Already got my unit back and everything is working just fine... Hmm wondering if I should try modding again??? Quote Link to post Share on other sites
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