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XM Station Logos


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I just got off the phone with Pioneer and they said that the station logos are updated through the Map Update discs. The next map update won't arrive until April '09! Lazy *** Pioneer :x. Take several hours to fix this and make your customers happy.

 

I'd be willing to pay someone on here, that has the skills to fix the station logos, $20 for their service

 

Well, I say that everyone should either:

1) Call them at 800.421.1404 (opt 2, 3, 2, 2, 1, 1) and let your voice be heard, or

2) email the message below to Pioneer at customer.support@pioneerservice.com :wink:

 

 

** Please forward this to the head (Manager) of Customer Service **

 

As you may or may not know, yesterday XM and Sirius completed their merger and changed the station lineup for their service. As a result, most all of the station logos displayed on your navigation units are missing. So, last night I emailed your department to ask about a fix.

 

Well, I just got off the phone with your customer service department and was told that the XM/Sirius station logos on all Pioneer units will be updated with the next Map Update due out in April. You are doing a disservice to your image when you're going to make ALL your customers that own a navigation display (Z-series, D-series, N-series & F-series) wait 6+ months to have their displays corrected.

 

Normally I could understand the wait...if XM or Sirius makes a slight changes to their station lineup. BUT, they just merged and more than 2/3 of the stations (and logos) have changed.

 

I'm not the only one venting my frustration. A browse at the AVIC411.com forums will show other customers that would like this resolved:

 

http://www.avic411.com/forum/viewtopic.php?t=19377

http://avic411.com/forum/viewtopic.php?t=19359

http://www.avic411.com/forum/viewtopic.php?t=19365

 

Please don't make your loyal customers wait 6+ months and spend $120 to fix their displays.

 

S**** W.

AVIC-Z2 owner

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