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No audio from iPhone videos and YouTube on SPH-DA100


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Noob here - sorry if this has been covered - i searched around a bit in this forum and didn't find anything...

 

I just recently purchased/installed a SPH-DA100 (a week ago) for my 2005 Honda Accord here in the US and I'm using it with my iPhone 4S on IOS 6.01. When I went into the "Photos" app to play some of the videos from the phone, i noticed the video played fine, but there was no audio coming from them. I then purchased the "EC Touch" app as a test - it also has the capability to play the videos from my iPhone and to also watch YouTube videos. However I noticed that no audio comes from these videos as well.

 

However, when I play a video from a TV show i purchased from iTunes, the audio plays fine, so i know its not a general audio issue.

 

I don't know what my firmware version is, but I trying to update my firmware to the latest v8.17 from the Pioneer site, but i keep getting errors after inserting the USB memory stick into the unit saying that it can't recognize the file. I probably should mention my SPH-DA100 is a refurb'ed unit i purchased off Ebay, so i don't know how old it is. All i know is i can't update to v8.17. It might possibly have it already, but i'm not sure...

 

I know the AppRadio App from iTunes is the latest version since I just downloaded it a week ago.

 

Has anyone seen this audio issue at all? I haven't heard of anyone on these forums saying they noticed this issue, so i'm really wondering whats going on here ....

 

Thanks,

Ben

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Out of curiosity, is your phone set to vibrate? I've noticed I get no audio from YouTube when my phone is on vibrate, but if I turn the ringer back on and restart YouTube, the audio will work.

 

Hey.... that was it! Thanks a million :mrgreen:

 

This is a bit odd though.. i can play videos (with audio) fine with my ringer turned off normally on my phone. In fact when i play videos on my phone (using the phone as the UI) while connected to AppRadio, it will also play with the audio fine. I guess there's something in the EC Touch app and the Photos app in AR that checks to see if the ringer is off and if so, mute the audio.

 

I think its a bug personally ... a low-priority one, but a bug nonetheless... :?

 

Thanks again for the help!!

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