Guest Posted March 22, 2007 Report Share Posted March 22, 2007 Do any of you have a CF salesperson who went out of their way to make your purchase a better than normal experience. I find most of them are just order takers, and I've tried searching the gazillion pages to find a recommendation, but I haven't found one yet. I'm ready to buy, and want to deal with someone helpful. Quote Link to post Share on other sites
chazmink Posted March 22, 2007 Report Share Posted March 22, 2007 I would ask for Frank. He went out of his way to make my D-3 order perfect. He's a good guy who got permission from his supervisor at 11 pm to honor a discount the next day after it was supposed to expire. Unfortunately, I don't have his extension number any longer. Quote Link to post Share on other sites
CSM-ScionGuy Posted March 22, 2007 Report Share Posted March 22, 2007 I spoke to a CF sales rep by the name of "Elvis" he was very helpful and kind. Second time I called in to check my order he was on the receiving end again very nice to deal with. Quote Link to post Share on other sites
WRichieX Posted March 22, 2007 Report Share Posted March 22, 2007 Ace was awesome. his extension is 4016 Quote Link to post Share on other sites
jdzurek Posted March 23, 2007 Report Share Posted March 23, 2007 Scooter did my right. Not only did he take care of my order, two weeks afterwards when I realized the full benefits of this board and its value, refunded me $200 when I discovered the code for the pioneer 3 item discount. Quote Link to post Share on other sites
Swancoat Posted March 25, 2007 Report Share Posted March 25, 2007 Where do they find these guys? Frank I understand, but they also have an Elvis, Ace and Scooter? At the very least it sounds like the cast of some crappy 50s TV show. Quote Link to post Share on other sites
mentalcase Posted March 28, 2007 Report Share Posted March 28, 2007 An hour after i placed my order yesterday Niles called me to confirm everything and to answer any questions i had. Pretty awesome customer service. No wonder CF's prices are so high. Quote Link to post Share on other sites
elchorizon Posted March 28, 2007 Report Share Posted March 28, 2007 Here's another not so comon name, the guy I delt with was named Lex..lol I bet they issue these names to these guys..I noticed when I placed my order online it asked if a rep had help me to post the first 3 letters of there name on a line.. I guess thats why they have those nic names to better track them?? Quote Link to post Share on other sites
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