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Pioneer NEX very slow & buggy. How to fully reset unit?

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Hey all,


I own 2 units. 5000nex & 5100nex.

The 5000nex is working wonders.

The 5100nex is lagging & crashing so often it's pathetic.


What I have tried:

- reset from the settings (gear icon). no luck.

- reset from the testmode through a USB stick. no luck


How can I fully re-install the OS? I wonder if it could be a software problem


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