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Incompatible USB/ Can't CONNECT - iPhone 7 iOS 10.3.3

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Originally, I would get an incompatible USB message but now when I plug in my iPhone, it will go silent (playing Pandora via Bluetooth)


AVICSYNC doesn't do anything either.


I can't get the phone to connect to the unit, no matter what. 


HU is 1.04 and brand new


I have tried a new pioneer lighting to USB, using an extension, NO extension (plugged directly into the HU), different HDMI cables, different Apple dongles (HDMI/ lightning) 


Has ANYONE ran into this and figured this out?? Thanks

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