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Recently I was going to reactivate my XM account, and needed my receiver number whenI noticed the XM source selection was no longer on the menu. I don't see anywhere in settings that will search for sources, and did the 'Restore Factory Settings' which only worked for the system volume/splash screen. I also disconnected the battery overnight, and reset methods 1 (battery disconnect),2 (basic settings),3(clear user information), and 4(reset) from the manual with no results. An email to Pioneer support over a week ago has had no response.

Has anyone else had an issue with AV source buttons disappearing?

 - Did the 2017 hack update over a year ago with no issues

 - Had XM service last year, and a free weekend a few months ago

 - Using a GEX-P920XM tuner


Thanks for any help

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