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Just did the F-Series Update. NO MORE TTS!!!!

By seanthings · Jul 22, 2008in Problems/Troubleshooting💬 51 posts👁️ 15,731 views
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Posted Jul 22, 2008 · 04:44 UTC#1

Just did the new updated on my F700BT, everything went smoothly. I even formatted a new 2GB SD card I got for it, update went without a hitch. Problem is....NO MORE TTS. Nothing. None of the TTS voices work. This pisses me off, since thats one of the main things I wanted Pioneer to fix, Samantha's robotic voice and the way she says comma instead of point but now its completely useless. Guys who did the update check to see if your TTS still works..... I guess its time to give Pioneer a call tomorrow. :roll::(

Posted Jul 22, 2008 · 05:12 UTC#2

Mine works great. I switched back to Samantha and its good on my 900BT.

Posted Jul 22, 2008 · 05:17 UTC#3

...at least you have the option, ever since day 1 I haven't had TTS:

http://www.avic411.com/forum/viewtopic.php?t=16073

 

I just installed the update, and still my only choices are Jason, Esperanza and the French non-TTS one. *sigh*

Posted Jul 22, 2008 · 05:28 UTC#4

Mine worked fine, now it is iffy. I'll try tomorrow when i actually have time to test the new stuff.

Posted Jul 22, 2008 · 11:54 UTC#5

I have them. Did you complete steps 7 - 10 of the update? There are two updates that you have to perform to the unit. The first one is the longest and people may assume that it is the firmware update. But looking at some of the folders you copy over in steps 7 and 8, the TTS voices are copied over during steps 7 - 10.

 

Hope that works.

Franco

Posted Jul 22, 2008 · 14:01 UTC#6

Double check the update instructions and bake sure you did ALL the steps, and in the correct order.

 

If you go into the folders included in Pioneer's download, the voice prompt files aren't included in the folder you use for the first part of the update. They are in one of the other two folders, which get installed AFTER you finish installing the first part.

 

Maybe the first part of the update erases the old version of the voice files and the second part writes in the new ones?

Posted Jul 22, 2008 · 17:09 UTC#7

I just realized that I am having the same issue with my unit, I only have three voices, none of which are TTS. I repeated steps 7-10 several times and still no results. I Also tried the 'Setup TTS' option under the language menu and tried importing the TTS languages from the firmware upgrade SD card but it didn't find any (I'm guessing the TTS files have to be in the top layer?).

 

I also tried a soft reset several times using both the reset button and the 'Reset Factory Defaults' under the Nav menu. Would anybody happen to know what files make up the TTS files necessary to import into the unit?

 

I'm on the phone with Pioneer right now, but I have a feeling they will only tell me to send in the unit or to try the firmware upgrade one more time.

Posted Jul 22, 2008 · 17:32 UTC#9

Updated last night. Samantha has left the building. She's not there.

Posted Jul 22, 2008 · 17:53 UTC#10
Updated last night. Samantha has left the building. She's not there.

 

She's at my place now buddy, its over. In fact, she told me last night in a robotic scratchy voice "Lemonhead, you're a 10 and norcon was only a 7 comma 5."

Posted Jul 22, 2008 · 18:04 UTC#11

Just spoke with a Pioneer operations representative, he has informed me that they were only slightly aware of some of the TTS issues. He said that they do know about the issue where Samantha is listed in the language menu but a different voice is actually played. He said that you simply have to re-select Samantha in the language menu (or select a different language, exit menu, return to language menu and select Samantha).

 

They do not, however, know about Samantha disappearing when Samantha was not originally chosen before the firmware update. He told me that they will have to look into that issue as it seems it would be caused by the firmware upgrade.

 

I just want to take a little poll to make sure I am not losing my mind. Could I get some people to list their model number, the language/voice selected before the firmware upgrade and what languages/voices options are in the language menu AFTER the firmware upgrade? Thanks.

Posted Jul 22, 2008 · 18:17 UTC#12
Updated last night. Samantha has left the building. She's not there.

 

She's at my place now buddy, its over. In fact, she told me last night in a robotic scratchy voice "Lemonhead, you're a 10 and norcon was only a 7 comma 5."

 

LOL, Story of my life, dude.

Posted Jul 22, 2008 · 18:18 UTC#13

I did all the steps perfectly according to the instructions. Including moving the testmode folder and Mitacap folder over to the SD card in step 7.

 

I had samantha TTS selected as my main voice before the update, afterwards she is still selected but says nothing now. No guidance...nada.

Posted Jul 22, 2008 · 18:23 UTC#14
I did all the steps perfectly according to the instructions. Including moving the testmode folder and Mitacap folder over to the SD card in step 7.

 

I had samantha TTS selected as my main voice before the update, afterwards she is still selected but says nothing now. No guidance...nada.

Go to the link I posted a few messages up.

Posted Jul 22, 2008 · 18:31 UTC#15
I did all the steps perfectly according to the instructions. Including moving the testmode folder and Mitacap folder over to the SD card in step 7.

 

I had samantha TTS selected as my main voice before the update, afterwards she is still selected but says nothing now. No guidance...nada.

Go to the link I posted a few messages up.

 

HiFiSi, that was one of the first thing I tried to do was select a different voice. I tried spanish TTS, exited out and no TTS. Tried French TTS exited out and no TTS. None of the TTS voices seem to work, but when I go back and select Jason and exit out, he works fine, he starts the guidance with turn left in 400 feet ect. ect.

 

I guess I'm gonna give Pioneer a call right now.

Posted Jul 22, 2008 · 19:12 UTC#16

Im expirencins the same issue, but Samantha isnt even listed as an option.

Posted Jul 22, 2008 · 19:29 UTC#17

Just got off the phone with Pioneer, they said they have about 4 cases so far of TTS not working after the update and they forwarded all the cases to the engineering department. They gave me a case number also and said to give them a call back in a few days to see what they find. :?

Posted Jul 23, 2008 · 13:29 UTC#18

Mine still works.

Posted Jul 23, 2008 · 20:48 UTC#19

Has anyone noticed that there are zipped files inside the firmware? Do these have to be unzipped manually or does the firmware do it automatically? There are zipped TTS files in the mitacap folder, perhaps my unit did not access them??

Posted Jul 24, 2008 · 06:35 UTC#20

I too have no option for TTS, but this error occurred prior to the update. Upon initial startup after installation I had the option for Samantha – TTS, but chose Jason instead. When I went back to change to Samantha and she was gone along with all other TTS options. I have reset the system every way listed in the book with no luck. I did notice that in the lower right hand corner there is an option to setup TTS, but it only searches the USB and SD card for the files. I was hoping the update would solve this issue. The files are still on the system under “My Flash Disk\APL2\iGo\ScanSoft\RealSpeakSolo\SPEECH\components†(I love that the update exposed WinCE). I have even tried copying the Samantha files to the SD and use the setup TTS option, but it does not recognize them.

In the sys file found at “My Flash Disk\APL2\iGo†I found this line “tts_nuance="\My Flash Disk\APL2\iGo\ScanSoft\RealSpeakSolo"†under [folders]. In this folder there are no files present just the folder labeled SPEECH. I would like to know if the people that still have the TTS option show anything different? Any help would be greatly appreciated.

Posted Jul 30, 2008 · 14:59 UTC#21

bump

Im having the same issue still. New release hasnt resolved anything and Pioneer wants me to send the unit in. This is TOTAL crap!! Unacceptable, considering that we essentially BETA tested these units. I need help. any suggestions on how to restore this?

Posted Jul 30, 2008 · 18:52 UTC#22

flinkazoid, it won't be necessary to send in your unit if you do not want to. I just spoke with an operations representative and he told me to send it in also, but I told him that wasn't really an option for me. He put me on hold for a minute and then told me that I don't have to send it in, they have notified the engineers of this issue and they will most likely release a fix for the issue within two weeks.

 

I would give Pioneer another call and tell them that you do not want to send the unit in (if you really don't) and you can wait for the fix.

Posted Jul 30, 2008 · 19:02 UTC#23
I too have no option for TTS, but this error occurred prior to the update. Upon initial startup after installation I had the option for Samantha – TTS, but chose Jason instead. When I went back to change to Samantha and she was gone along with all other TTS options. I have reset the system every way listed in the book with no luck. I did notice that in the lower right hand corner there is an option to setup TTS, but it only searches the USB and SD card for the files. I was hoping the update would solve this issue. The files are still on the system under “My Flash Disk\APL2\iGo\ScanSoft\RealSpeakSolo\SPEECH\components†(I love that the update exposed WinCE). I have even tried copying the Samantha files to the SD and use the setup TTS option, but it does not recognize them.

In the sys file found at “My Flash Disk\APL2\iGo†I found this line “tts_nuance="\My Flash Disk\APL2\iGo\ScanSoft\RealSpeakSolo"†under [folders]. In this folder there are no files present just the folder labeled SPEECH. I would like to know if the people that still have the TTS option show anything different? Any help would be greatly appreciated.

 

Whoa, is this thing running iGo's windows mobile navigation software?? If so, that would be pretty cool, as updated maps are readily available for that online (and TTS voices too). I've played with it on my windows mobile phone, and it seems to work pretty well...much better than the D3 at least.

Posted Aug 05, 2008 · 03:31 UTC#24

I called Pioneer today about the no TTS issue and they told me to send in my unit. Has anyone sent their unit in? If so what is the turn aroud time?

Posted Aug 05, 2008 · 04:07 UTC#25

dude123456, check a few posts up about sending in the unit.

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