ASHRAF Posted December 16, 2008 Report Share Posted December 16, 2008 Hello avic experts, I'm a n00b here and i really need your help I have a pioneer avic z3 that i had in my civic mugen si, i took it out, and was planning to put it in my STi I send the unit to a company to convert the button lighting to red, to match the interior of my new car, it was done but this is what i got in the mail the whole face is not properly sitting on the unit, the gap is not even, and the frame must be replaced the question is, is it even worth it to send the unit to pioneer + pay them $70 just to inspect it? do you guys think it is fixable? any places that might be a better bet to send the unit too? I didn't test the unit so I don't even know if it is still working thoughts please, and sorry for the pic size -AJ Quote Link to post Share on other sites
VBLUE42 Posted December 16, 2008 Report Share Posted December 16, 2008 You should contact the shipper immediately and file a claim. They are responsible if this happened during shipping. And I dont think this is fixable, if it is, it will probably be far too expensive to even consider. Good luck. Quote Link to post Share on other sites
djmixmac Posted December 16, 2008 Report Share Posted December 16, 2008 Improper shipping and packaging from the sender. Find out how you are going to fix this and have them reimburse you every cent. Quote Link to post Share on other sites
ASHRAF Posted December 16, 2008 Author Report Share Posted December 16, 2008 I will post updates later, but calling pioneer up for more info, the screen can be fixed, but the whole face plate would be too expensive to fix, if fixable at all because it's not sitting right damage might also occurred in interior components, so it's not even worth the money to consider fixing it I called the person who shipped it from the company, and he was shocked, but they didn't get back to me on what they are gonna do, we'll see soon i guess what are my other options, where is the cheapest good place i can get a new z3, or even f900BT as i might go with that -AJ Quote Link to post Share on other sites
Derf Posted December 16, 2008 Report Share Posted December 16, 2008 Who changes the button colors? Where did you get that done? Quote Link to post Share on other sites
ASHRAF Posted December 16, 2008 Author Report Share Posted December 16, 2008 Who changes the button colors? Where did you get that done? I will share info later about the company sorry but i don't wanna list their name until i know what they're gonna do about this -AJ Quote Link to post Share on other sites
CatchMeIfYouCan631 Posted December 16, 2008 Report Share Posted December 16, 2008 OP, sorry to see that. If they're a legit and honest company you should have no worries. About the light colors, you can DIY if you have good soldering experience. IIRC, they're very small PLCC2 LED's, and there's 11 of them. A good friend of mine does interior LED conversions, if anyone is interested in getting it done, I can run it by him. Quote Link to post Share on other sites
Julius Posted December 17, 2008 Report Share Posted December 17, 2008 I believe you have a problem! By the company not getting back to you tells me they don't want to do anything. I guarantee, everyone is going to point fingers as to who's the blame. If you didn't have insurance then there's definitely a problem. I would call the company back and ask them was it insured and try to get them to pay for it.Since they mailed it they should have insured it. Quote Link to post Share on other sites
ASHRAF Posted December 17, 2008 Author Report Share Posted December 17, 2008 OP, sorry to see that. If they're a legit and honest company you should have no worries. About the light colors, you can DIY if you have good soldering experience. IIRC, they're very small PLCC2 LED's, and there's 11 of them. A good friend of mine does interior LED conversions, if anyone is interested in getting it done, I can run it by him. They are a legit company, from what I see, they are very reputable and regarding the LED modding, i don't have any soldering experience, so i wouldn't even try I believe you have a problem! By the company not getting back to you tells me they don't want to do anything. I guarantee, everyone is going to point fingers as to who's the blame. If you didn't have insurance then there's definitely a problem. I would call the company back and ask them was it insured and try to get them to pay for it.Since they mailed it they should have insured it. I was paying for the shipping so he should have insured it, anyways, I doubt it was damaged during shipping, and I have my reasons I know I'm probably going to have a problem, and not really counting on them paying for it, they should, but some people just don't like to stand up and fix the damage they caused, and when that happens from a business, it's even worse Not saying anything bad about them yet though, we are gonna soon if I will have to -AJ Quote Link to post Share on other sites
Julius Posted December 17, 2008 Report Share Posted December 17, 2008 Would you care to share your reasons for the damage? Quote Link to post Share on other sites
kmbrun57 Posted December 17, 2008 Report Share Posted December 17, 2008 I was paying for the shipping so he should have insured it, anyways, I doubt it was damaged during shipping, and I have my reasons -AJ Ok, I have a few questions for you. Why are you coming onto this forum and asking questions when you don't tell us the facts? What do you want from these fine people on here? Tells us what you think happened to it and be prepared for what you get in return. THis sounds very suspicious to me. It looks like the damage was caused purposefully, in my opinion. "Just sayin", as they say. Quote Link to post Share on other sites
CatchMeIfYouCan631 Posted December 17, 2008 Report Share Posted December 17, 2008 Well if you doubt it was damaged in the shipping, then either you damaged it, or they did....If it was you, then this was a waste of a thread. If it was them, then how reputable can they be if they intentionally damaged your unit, or if it was an accident and they won't man up and do what's right? Seems shady either way. Quote Link to post Share on other sites
ASHRAF Posted December 17, 2008 Author Report Share Posted December 17, 2008 I was paying for the shipping so he should have insured it, anyways, I doubt it was damaged during shipping, and I have my reasons -AJ Ok, I have a few questions for you. Why are you coming onto this forum and asking questions when you don't tell us the facts? What do you want from these fine people on here? Tells us what you think happened to it and be prepared for what you get in return. THis sounds very suspicious to me. It looks like the damage was caused purposefully, in my opinion. "Just sayin", as they say. Well if you doubt it was damaged in the shipping, then either you damaged it, or they did....If it was you, then this was a waste of a thread. If it was them, then how reputable can they be if they intentionally damaged your unit, or if it was an accident and they won't man up and do what's right? Seems shady either way. I perfectly understand what you are saying, i was just asking for the look of it if it was fixable or not, and if anyone had a problem like that the reason I'm suspecting it wasn't damaged during shipping is the missing censor cover was not in the box, and if the unit was wrapped in bubble wrap when it was damaged, how was that corner scratched, and where is the censor cover there is no reason for the guy who did the conversion to damage the unit intentionally, but it might just have while it was in his position and there is no reason obviously for me to damage the unit, but I'm sure he will argue that too, that's why I'm pretty sure i'm not gonna get anything out of this The company is Lightwerkz! and they've done tons of work like this before, so when i say reputable, i mean reputable enough, and i hope they deal with this the way they should also in their site: **Please pack your lamps extremely carefully. Wrap them with bubble wrap, use packing peanuts, and a large enough box so that the lamps are fully protected and not touching one another or the edges of the box. Shipping carriers toss these boxes around, and damages to headlights that are not properly packaged are becoming too common. We are NOT responsible for any damages due to shipping since we only use the customers original box and packing materials. ** I had the unit wrapped in tons of bubble wrap, and it came here in only 2 layers, so that's going under their responsibility too ANYHOW: Thanks for being concerned, but I did not really ask for advice on how to deal with them, i just started this to ask if anyone had a similar crisis and found a way to get the unit fixed thanks for all the inputs -AJ Quote Link to post Share on other sites
Julius Posted December 17, 2008 Report Share Posted December 17, 2008 I was paying for the shipping so he should have insured it, anyways, I doubt it was damaged during shipping, and I have my reasons -AJ Ok, I have a few questions for you. Why are you coming onto this forum and asking questions when you don't tell us the facts? What do you want from these fine people on here? Tells us what you think happened to it and be prepared for what you get in return. THis sounds very suspicious to me. It looks like the damage was caused purposefully, in my opinion. "Just sayin", as they say. Well if you doubt it was damaged in the shipping, then either you damaged it, or they did....If it was you, then this was a waste of a thread. If it was them, then how reputable can they be if they intentionally damaged your unit, or if it was an accident and they won't man up and do what's right? Seems shady either way. I perfectly understand what you are saying, i was just asking for the look of it if it was fixable or not, and if anyone had a problem like that the reason I'm suspecting it wasn't damaged during shipping is the missing censor cover was not in the box, and if the unit was wrapped in bubble wrap when it was damaged, how was that corner scratched, and where is the censor cover there is no reason for the guy who did the conversion to damage the unit intentionally, but it might just have while it was in his position and there is no reason obviously for me to damage the unit, but I'm sure he will argue that too, that's why I'm pretty sure i'm not gonna get anything out of this The company is Lightwerkz! and they've done tons of work like this before, so when i say reputable, i mean reputable enough, and i hope they deal with this the way they should also in their site: **Please pack your lamps extremely carefully. Wrap them with bubble wrap, use packing peanuts, and a large enough box so that the lamps are fully protected and not touching one another or the edges of the box. Shipping carriers toss these boxes around, and damages to headlights that are not properly packaged are becoming too common. We are NOT responsible for any damages due to shipping since we only use the customers original box and packing materials. ** I had the unit wrapped in tons of bubble wrap, and it came here in only 2 layers, so that's going under their responsibility too ANYHOW: Thanks for being concerned, but I did not really ask for advice on how to deal with them, i just started this to ask if anyone had a similar crisis and found a way to get the unit fixed thanks for all the inputs -AJ Ok, thats fair you didn't ask for advice on how to deal with them but when a person come on this site for help we try to give total help. Everyone gives a piece of advice that they know or is good at and it all comes to a whole.So when you say you didn't ask for that type of help we don't stop half way we try to give full complete help. Quote Link to post Share on other sites
ASHRAF Posted December 17, 2008 Author Report Share Posted December 17, 2008 Ok, thats fair you didn't ask for advice on how to deal with them but when a person come on this site for help we try to give total help. Everyone gives a piece of advice that they know or is good at and it all comes to a whole.So when you say you didn't ask for that type of help we don't stop half way we try to give full complete help. I truly appreciate that, thank you guys I'm just pissed off a little and was acting stupid, I'm really sorry about that two more days before my vacation starts and I'll try to get this thing over with ASAP -AJ Quote Link to post Share on other sites
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