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Voice control accuracy


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I'm having the strangest problem with VR, which I described to Pioneer support in email (see below). They asked me to phone instead which I will do, but wondered if anyone here had any ideas...

 

I'm having a very specific problem with the voice recognition in my Z110BT. It is installed in my 2005 Audi A4, where it replaced the previously installed F90BT. The problem is that it virtually never understands when I use the CALL command. The strange thing is, it easily understands all the other commands I've tried, including complex sequences such as when doing FIND ADDRESS. I've explored the microphone as the potential cause, and have tried the following:

 

- using the already installed microphone from the F90BT

- replacing the microphone with the one that came with the Z110BT installed in the same location

- trying an alternate location for the microphone

 

The behavior has remained identical despite the microphone changes - all commands work well except for CALL which almost never works. Is this a known issue? Please advise.

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