jonyb Posted November 12, 2010 Report Share Posted November 12, 2010 I was installing a Z2 for a customer (that luckily was my cousin) and broke the screen. This was going in a new Explorer with very little room behind the radio. As I was holding the head unit up to the mounting holes, I removed 1 hand to get the screws and when I did, my thumb pressed too hard on the screen and it cracked. Not only did it crack the glass, but the LCD is busted too. I found a couple places that repair these, but they're saying $500. United Radio said "send $175, we'll give you a quote, then if you don't fix it, we'll refund $110", or something like that. Basically, I need to weigh the options whether or not to repair this one or buy him something different. I can buy the LCD module for $286 from Pioneer, and I may be able to repair it myself. I've got most of it apart except for the screen. The harness is still in the Explorer so I cant get the unit powered up at the moment. The other option is to buy them a u310BT. We've discussed that option and it's okay with him because it's for his daughter and he isn't concerned with not having DVD capabilities. Quote Link to post Share on other sites
garrettoomey Posted November 12, 2010 Report Share Posted November 12, 2010 I have good news for you. It looks like only the touchscreen was broken and not the LCD. The Touchscreen part number is CSX1093 (Touch Panel) and costs $52.50 plus shipping, handling, tax. The replacement is fairly simple, but requires removal of the LCD panel. Quote Link to post Share on other sites
jonyb Posted November 12, 2010 Author Report Share Posted November 12, 2010 How can you tell that the LCD isn't broken? Notice the eject button? Quote Link to post Share on other sites
garrettoomey Posted November 12, 2010 Report Share Posted November 12, 2010 Can you power it up? If so, see if the LCD looks normal behind the broken glass. If the LCD is broken, send it to Pioneer for their $200 flat rate repair. Quote Link to post Share on other sites
jonyb Posted November 12, 2010 Author Report Share Posted November 12, 2010 Don't have the harness, it's still in the vehicle that's not here. I did try to power it up on the workbench, but not sure if I had the right pins. Couldn't find a very good picture anywhere. I used the black plug, top and bottom pins on the inside (top for 12V and bottom for ground), also used the 3rd pin from the inside for ignition. Tried that with power on top, then power on bottom, neither seemed to work. I may call them to get the harness tomorrow. Quote Link to post Share on other sites
garrettoomey Posted November 12, 2010 Report Share Posted November 12, 2010 Don't have the harness, it's still in the vehicle that's not here. I did try to power it up on the workbench, but not sure if I had the right pins. Couldn't find a very good picture anywhere. I used the black plug, top and bottom pins on the inside (top for 12V and bottom for ground), also used the 3rd pin from the inside for ignition. Tried that with power on top, then power on bottom, neither seemed to work. I may call them to get the harness tomorrow. See attached power pinout. If you sent 12V+ to the wrong pins, you may have fried something internally. All the pins you tried are speaker connections... Quote Link to post Share on other sites
CaptainInsaneO Posted November 12, 2010 Report Share Posted November 12, 2010 vblue at first glance I didn't think he'd broken the LCD either but after looking closer, I think he did. See that discoloration in the center of the screen? jonyb, definitely try to get it powered up to confirm whether the LCD is broken or not, you could save some serious cash if it isn't. Quote Link to post Share on other sites
garrettoomey Posted November 12, 2010 Report Share Posted November 12, 2010 vblue at first glance I didn't think he'd broken the LCD either but after looking closer, I think he did. See that discoloration in the center of the screen? jonyb, definitely try to get it powered up to confirm whether the LCD is broken or not, you could save some serious cash if it isn't. vblue? I think it's time the Captain gets new goggles! Quote Link to post Share on other sites
jonyb Posted November 12, 2010 Author Report Share Posted November 12, 2010 It's done..... Quote Link to post Share on other sites
garrettoomey Posted November 12, 2010 Report Share Posted November 12, 2010 Agreed. Contact Pioneer for repair, as it would be your least expensive route. Quote Link to post Share on other sites
CaptainInsaneO Posted November 13, 2010 Report Share Posted November 13, 2010 vblue? I think it's time the Captain gets new goggles! For serious. To be honest though, I'm generally very busy these days and only glanced at your avatar before replying Quote Link to post Share on other sites
jonyb Posted November 14, 2010 Author Report Share Posted November 14, 2010 Pioneer quoted me around $500 for repair. I'd rather buy something else then spend that much money on this head unit. I tried to open the screen yesterday and the eject button is messed up and it wouldn't open. I'm gonna try to dig it out and see if I can get to the board to get it open. Do you guys know if the LCD module that they sell for $286 comes with the complete faceplate? Any other recommendations? Quote Link to post Share on other sites
Chinoroc28 Posted January 12, 2011 Report Share Posted January 12, 2011 does anyone have instruction on changing the glass touch panel on the avic z2 if so please send me a link or just the instruction i have order the glass already i am just trying to replace the glass and my radio should be as good as new Quote Link to post Share on other sites
garrettoomey Posted January 12, 2011 Report Share Posted January 12, 2011 does anyone have instruction on changing the glass touch panel on the avic z2 if so please send me a link or just the instruction i have order the glass already i am just trying to replace the glass and my radio should be as good as new Download the service manual and you will find the instructions in in: http://kightlinger.net/files/personal/car/documents/AVIC%20Z2%20Unit/Manuals/AVIC%20Z2%20-%20Service%20Manual.pdf Quote Link to post Share on other sites
99Lim Posted January 20, 2011 Report Share Posted January 20, 2011 Chino did you replace the touch panel yet? How hard is it to do, I downloaded the manual and its a little hard to see whats going on. I imagine I am supposed to be looking at page 23? Let me know if you have any experience. Quote Link to post Share on other sites
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